Join US for the next Cause Mapping Root Cause Analysis Public Workshop on June 18-20 Online!

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June 2019

Six Common Errors in Problem Solving

June 6 at 10:00 AM - 10:45 AM CDT

Organizations apply a variety of tools to solve problems, improve operations and increase reliability—many times without success. Why? More than likely, they make one or a combination of six common errors. Overcoming these errors involves knowing why they happen and how to prevent them. Armed with this knowledge, both employees and managers can improve problem-solving in any organization.

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July 2019

Fishbone Diagram DOs and DON’Ts

July 12 at 10:00 AM - 10:45 AM CDT

The fishbone cause-and-effect diagram is recognized as a standard quality tool around the world. Working from Ishikawa’s original idea, there are five lessons that can improve the way people define a problem, dissect the causes and discover effective solutions.

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