Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on April 7-9!

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Webinar

April 2020

Cause Mapping & Process Mapping: Connecting Root Cause Analysis and Work Processes Within Your Organization

April 3 at 10:00 AM - 10:45 AM CDT

Mark Galley will show how work processes and root cause analysis can be used together to complete an investigation in this week's webinar. Attendees will see how a Process Map can be used to identify breakdowns in their work processes and allows investigators to be more specific, leading to more effective solutions.

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Excel Tips & Tricks for Using the Cause Mapping® Template

April 17 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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May 2020

Forget Human Error. Focus on this instead…

May 1 at 10:00 AM - 10:45 AM CDT

During this webinar, we will challenge some of the conventional methods used to investigate human error that tend to focus on the human condition and leave you little to work with. Instead, we will demonstrate what to focus on during your investigation so that you can improve reliability in spite of the fact that we as humans err.

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Investigating Workplace Injuries

May 8 at 10:00 AM - 10:45 AM CDT

This Webinar demonstrates the use of the Cause Mapping method of root cause analysis to investigate workplace injuries. We’ll look at burns, contamination, slips/trips/falls and the most common, hand injuries, to better understand the factors influencing workplace injuries, how to effectively investigate these injuries, and how to reduce the number of injuries in the workplace.

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What’s Missing in Your Root Cause Analysis Program?

May 15 at 10:00 AM - 10:45 AM CDT

During this FREE live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program.

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5-Why DOs and DON’Ts

May 29 at 10:00 AM - 10:45 AM CDT

5-Whys is a widely known tool that is regularly misused. An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This Webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used.

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June 2020

How to Avoid Arguments and Effectively Define Problems

June 5 at 10:00 AM - 10:45 AM CDT

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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Defining and Investigating a Near Miss

June 12 at 10:00 AM - 10:45 AM CDT

A near-miss is an incident that almost happened or could have been worse. These close calls are a warning to your organization. They contain valuable information that can help an organization mitigate risk if they know how to fit all the pieces together. In this webinar, attendees will learn how to: Define the incident and its potential Investigate a near-miss with cause-and-effect thinking Mitigate the risk of a similar or more severe incident occurring Add detail to an investigation to…

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Excel Tips & Tricks for Using the Cause Mapping® Template

June 19 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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What Does a Complete Cause Map RCA Investigation File Look Like?

June 25 at 10:00 AM - 10:45 AM CDT

During this 45 minute webinar, we are going to show you how to get the most out of your Cause Mapping Template when it comes to documenting a COMPLETE investigation. In addition to the Cause Map, a complete investigation can include a timeline, visual aids such as photos and diagrams, and a detailed action plan. Using an actual incident, we will demo what a complete Cause Mapping Investigation file contains. We’ll also send you a copy of the Cause Map file to reference during your future Cause Map investigations.

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July 2020

Checklist Basics – A Key to Error Reduction

July 10 at 10:00 AM - 10:45 AM CDT

Checklists are a simple yet frequently overlooked tool in a company’s daily operations. A checklist is a summary of how a task should be done. People naturally keep a lot of information in their heads about how to perform a particular task, but sometimes a little thing can be missed. A checklist can help reduce those errors because checklists don’t forget. This webinar covers some checklist basics and shows how they’re used by different organizations to reduce risk.

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Introduction to Cause Mapping® – Effective Root Cause Analysis

July 24 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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