Frontline Professionals
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WHAT WILL A FRONTLINE PROFESSIONAL GET OUT OF THE WORKSHOP?
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Frontline professionals attend the Public Workshop to improve their troubleshooting and problem-solving skills.  Some of the take-aways for frontline professionals include:

  • A systematic approach to breakdown problems.
  • How cause-and-effect thinking dissects (explains) any issue.
  • The benefits of using simple Why questions to dig into a problem.
  • The basics of 5-Why, along with important (essential) DOs and DON’Ts.
  • How to communicate the details within a problem in a simple format.
  • Simple ways to change language from blame to prevention.
  • How to define problems quickly and consistently.
  • How to define problems quickly and consistently.
  • Smart ways to develop checklists and troubleshooting guides.
  • Critical thinking skills to identify creative and alternative solutions.
  • The steps for evaluating and selecting effective solutions.
  • How to identify smaller problems before they turn into bigger ones.

Pick From Two Formats
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Our public workshop for frontline professionals is available in two formats: public and online. Both options cover the same subject matter but allow attendees to engage with course material in different ways:

IN-PERSON
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If you learn best when working with a collaborative team, our in-person workshops will be right up your alley. Our in-person trainings provide direct access to ThinkReliability experts, other problem solving professionals, and hands-on projects.

Online
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As a frontline professional, you're the closest to the work and are vital to your organization moving. With that in mind, we offer our public workshop in an online format so you can access training from anywhere and at any time from your computer.

LOOKING FOR A PRIVATE WORKSHOP?
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If you're on the hunt for an on site private workshop for the entire team at your organization we have you covered.

Request A Quote

Get a Sneak Peek Into a Workshop
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Whether in-person or online, here's what your workshop schedule will look like:

Day 1
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On the first day, it's all about the basics. We'll cover the principles of problem solving that you'll need to use in every incident moving forward.

Day 2
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Once the basics are covered it's time to apply what you've learned. On the second day, we practice with real-world examples and fine tune problem solving skills.

Day 3
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Your investigation isn't complete without documentation. On the last day of the workshop, we'll learn how to document and share our findings using Microsoft Excel.

Hear What Attendees Have to Say
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As a newly qualified EHS professional, I found this course to be extremely beneficial towards my professional development. I can see how this information will benefit the site where I work and compliment the Error Prevention System we recently implemented.

- Workshop attendee from Lonzo

This workshop allowed our organization to see how we all run into the same problems on a daily basis across different facilities. With Cause Mapping, we recognized how quickly simple and complex issues can be resolved.

- Workshop attendee from Jet Aviation

This workshop helped me understand that Cause Mapping is a powerful problem-solving tool. It enables a team to clearly communicate how a problem occurred and allows for better identification of where effective corrective action can be incorporated.

- Workshop attendee from LMCO

I have worked in healthcare quality for over 25 years. Cause Mapping ties many tools together for a more comprehensive look at cause and effect. What I learned in this workshop will be my new go-to

- Workshop attendee from Saint Luke’s Health System

Register For an Upcoming Workshop
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IN-PERSON

Houston, TX

December 05-07th
Register
ONLINE

December 05-07th

12:00 - 3:00 PM
Register
ONLINE

January 30-01st

12:00 - 3:00 PM
Register
IN-PERSON

Houston, TX

February 06-08th
Register
view all upcoming workshops

LOOKING FOR A PRIVATE WORKSHOP?
- - - - - - - - - -

If you're on the hunt for an on site private workshop for the entire team at your organization we have you covered.

Request A Quote