You will learn how to:

• Break down and analyze any problem within your organization
• Apply valuable communication skills and techniques in day-to-day problem solving
• Apply fundamental cause-and-effect relationship patterns to expand your solution set
• Reveal the most effective solution(s) to a problem
• Avoid the 5 miscommunication traps that derail group problem-solving sessions
• Incorporate facilitation tips and strategies when leading a group problem-solving session
• Drive a “prevention” instead of “blame” focus during an investigation
• Build a Cumulative Cause Map to share lessons learned across your organization

Each attendee of the root cause analysis course will receive:

• Extensive Cause Mapping Workbook
• Support handouts
• Cause Mapping Templates
• Online access to attendee resources
• Completion certificate with CEU credit

I have attended several training workshops over my 36+ years and this one ranks at the top. – Workshop attendee, Kuraray Vinyls

I left this root cause analysis course feeling confident that I have the tools and skillset to facilitate and participate in successful cause mapping. – Workshop attendee, Williams

This workshop will give you the tools you need to effectively build a cause map for anything ranging from an equipment failure to a safety incident, allowing you to see different points in the causal chain to apply corrective actions and prevent unwanted effects. – Workshop attendee, Solvay

I was very impressed with this workshop. I’ve attended other Root Cause Analysis training sessions with other companies in the past, and this was the most useful in terms of content, primarily due to the structure it was able to provide for critically thinking through the problem, and the communication tools it supplied. – Workshop attendee, Lonza