How does it work?
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Cause Mapping Facilitator Certification requires a strong commitment and considerable time investment from the potential candidate. First, the applicant must be accepted into the Certification Program by meeting all prerequisites. Upon acceptance, the candidate will be enrolled in an online Cause Mapping for Facilitators + Documentation Workshop to improve your skills in problem solving, incident investigation, root cause analysis and risk mitigation. (Unless candidate has already previously taken the workshop either online or in-person at a public workshop or a private workshop held at their facility). The candidate will be assigned a specific ThinkReliability Instructor who will work one-on-one as a coach, instructor, and mentor.
There are two levels for the Cause Mapping Certified Facilitator program:
Level 1: validates your basic Cause Mapping skills through examples.
Level 2: builds upon Level 1 skills through real-world practice and application to demonstrate the four components necessary for certification to lead complex incident investigations.
Demonstrate knowledge of Cause Mapping concepts, facilitation approach, and strategies
Apply the knowledge to “real world” problem investigations from your organization
Demonstrate your Excel documentation skills proficiency
Demonstrate the ability to prepare and present investigation results to management
All of the sessions with your Instructor are hosted one-on-one via an online meeting platform and scheduled at a times agreed upon by both Candidate and Instructor. The sessions may consist of methodology review, demonstration and practice of Excel tips and tricks, and incident coaching and feedback.