Join US for the next Cause Mapping Root Cause Analysis Public Workshop on January 28 – 30 in HOUSTON, TX!

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ThinkReliability

281-412-7766|www.thinkreliability.com

January 2020

Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

January 28 - January 30
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

Location: Hilton Garden Inn – Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.…

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Cause Mapping Root Cause Analysis Online Workshop – January

January 28 at 12:00 PM - January 30 at 3:00 PM CST

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Root Cause Analysis Case Study: Super Bowl Delayed by Power Loss

January 31 at 10:00 AM - 10:45 AM CST

Super Bowl XLVII in 2013 became a bit more exciting than anticipated when the stadium in New Orleans had a partial loss of power in the third quarter of the football game--delaying the game. In this webinar, we use the Cause Mapping® method of root cause analysis to better understand why the Super Bowl was delayed and determine possible solutions to prevent such a delay in the future.

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February 2020

How to Investigate ‘Procedure Not Followed’ Online Short Course

February 6 at 1:00 PM - 3:00 PM CST

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem.

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Fishbone Diagram DOs and DON’Ts

February 7 at 10:00 AM - 10:45 AM CST

The fishbone cause-and-effect diagram is recognized as a standard quality tool around the world. Working from Ishikawa’s original idea, there are five lessons that can improve the way people define a problem, dissect the causes and discover effective solutions.

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Cause Mapping Root Cause Analysis Online Workshop – February

February 11 at 12:00 PM - February 13 at 3:00 PM CST

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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The Important Connection Between RCA and FMEA

February 13 at 10:00 AM - 10:45 AM CST

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.

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Risk, Reliability & Root Cause Analysis

February 21 at 10:00 AM - 10:45 AM CST

This presentation, for both you and your managers, clarifies the connection between risk, reliability and root cause analysis. These three topics can sometimes be vague theories rather than concrete disciplines. Companies inadvertently make problem-solving too complicated. Six-week quality programs that leave people confused, 300 puzzling "cause codes" and frustrating investigations are not just counterproductive, they can be detrimental. It can erode the effectiveness of an organization. Your problems are confusing enough; your problem-solving tools shouldn’t make it worse. Employees who are inundated with techniques, methods and software can lose track of the basics. All problem-solving efforts should be focused on your company’s goals with a bias toward principles.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Dallas TX

February 25 - February 27
DoubleTree by Hilton Hotel Dallas – Market Center, 2015 Market Center Blvd
Dallas, TX 75207 United States

Location: DoubleTree by Hilton Hotel Dallas - Market Center 2015 Market Center Blvd, Dallas, TX 75207 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document…

Find out more »

Presenting Your Cause Map™ Investigation Findings Online Short Course

February 27 at 1:00 PM - 3:00 PM CST

You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map diagram to your colleagues or managers.

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Excel Tips & Tricks for Using the Cause Mapping® Template

February 28 at 10:00 AM - 10:45 AM CST

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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March 2020

How to Avoid Arguments and Effectively Define Problems

March 6 at 10:00 AM - 10:45 AM CST

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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Introduction to Cause Mapping® – Effective Root Cause Analysis

March 13 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Chicago IL

March 17 - March 19
Hilton Garden Inn – Chicago O’Hare Airport, 2930 South River Road
Chicago, IL 60018 United States

Location: Hilton Garden Inn - Chicago O'Hare Airport 2930 South River Road, Des Plaines, IL 60018 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document…

Find out more »

Human Error, Human Performance and Human Factors

March 20 at 10:00 AM - 10:45 AM CDT

How many errors does your organization want? What is the error rate in your organization? What is it in other industries? There are radically different schools of thought on what human error is and how human performance is improved. This webinar clears up some of the confusion and addresses the myths around human error. We’ll review different types of errors and cover the topic of human factors. We’ll also share what some organizations have done to reduce human error and explain some basic steps you can apply in your organization.

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Cause Mapping Root Cause Analysis Online Workshop – March

March 24 at 12:00 PM - March 26 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

Find out more »

High-Reliability Leadership Online Short Course

March 27 at 1:00 PM - 3:00 PM CDT

High-reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high-reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.

Find out more »

April 2020

Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Seattle WA

April 7 - April 9
Hilton Garden Inn – Seattle/Renton Seattle, WA United States

Location: Hilton Garden Inn - Seattle/Renton 1801 E Valley Rd, Renton, WA 98057 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.…

Find out more »

Document & Facilitate Your Incident Investigations with the Cause Mapping® RCA Template in Excel Online Short Course

April 9 at 1:00 PM - 3:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while teaching fundamental skills for using the template and drawing tools in Microsoft Excel and providing insights into facilitating and sharing the findings of an investigation.

Find out more »

Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

April 21 - April 23
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

Location: Hilton Garden Inn – Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.…

Find out more »

Cause Mapping Root Cause Analysis Online Workshop – April

April 28 at 12:00 PM - April 30 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

Find out more »

May 2020

Root Cause Analysis 101 Online Short Course

May 1 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

Find out more »

Investigating Human Error Online Short Course

May 14 at 1:00 PM - 3:00 PM CDT

The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.The workshop highlights the importance of work process and how the type of error made can drive specific solutions that improve work process.

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June 2020

5-Why Cause Mapping® Root Cause Analysis Online Short Course

June 12 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping® Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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July 2020

Presenting Your Cause Map™ Investigation Findings Online Short Course

July 9 at 1:00 PM - 3:00 PM CDT

You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map™ diagram to your colleagues or managers.

Find out more »

How to Investigate ‘Procedure Not Followed’ Online Short Course

July 31 at 10:00 AM - 12:00 PM CDT

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. 

Find out more »

August 2020

Root Cause Analysis 101 Online Short Course

August 20 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

Find out more »

September 2020

Document & Facilitate Your Incident Investigations with the Cause Mapping® RCA Template in Excel Online Short Course

September 11 at 10:00 AM - 12:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while teaching fundamental skills for using the template and drawing tools in Microsoft Excel and providing insights into facilitating and sharing the findings of an investigation.

Find out more »

October 2020

High-Reliability Leadership Online Short Course

October 1 at 1:00 PM - 3:00 PM CDT

High-reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high-reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.

Find out more »

Investigating Human Error Online Short Course

October 30 at 1:00 PM - 3:00 PM CDT

The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error.” Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.

Find out more »
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