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April 2021

Cause Mapping Root Cause Analysis Online Workshop – April 20-22

April 20 at 12:00 PM - April 22 at 3:00 PM CDT

Workshop Details This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop. The course is divided into three 3-hour modules with an additional one-hour case study review--totaling 10 hours of live training. The first three modules cover the material, while the case study review is scheduled a week or two later to allow attendees to…

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Risk, Reliability & Root Cause Analysis

April 23 at 10:00 AM - 10:45 AM CDT

This presentation, for both frontline and managers, clarifies the connection between risk, reliability and root cause analysis. These three topics can sometimes be vague theories rather than concrete disciplines. Companies inadvertently make problem-solving too complicated. Six-week quality programs that leave people confused, 300 puzzling "cause codes" and frustrating investigations are not just counterproductive, they can be detrimental. It can erode the effectiveness of an organization. Your problems are confusing enough; your problem-solving tools shouldn’t make it worse. Employees who are inundated with techniques, methods and software can lose track of the basics. All problem-solving efforts should be focused on your company’s goals with a bias toward principles.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – Apr 29

April 29 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping® Root Cause Analysis online short course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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Root Cause Analysis Case Study – Concorde Crash

April 30 at 10:00 AM - 10:45 AM CDT

On July 25, 2000, a Concorde Supersonic jet crashed near Paris, France killing all 109 people on board in addition to four on the ground. A tire on the left side disintegrated while the aircraft was accelerating during take-off and struck the underside of the wing, rupturing a fuel tank. Fuel poured from the tank and ignited. The Concorde had already reached a velocity where it could not stop safely by the end of the runway, so it lifted off the runway with flames hanging from the left wing. This webinar will discuss the causes of the disaster, including several specific lessons on risk, reliability and root cause analysis that can be applied within your organization.

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May 2021

Slips, Trips and Falls: Understanding the Causes to Prevent Incidents

May 7 at 10:00 AM - 10:45 AM CDT

According to the U.S. Bureau of Labor Statistics, falls account for one-fourth of all reported injury claims. Slips, trips and falls are also the second-leading cause of accidental death at work with about 16 fatalities per week (almost 850 per year). Only motor vehicle fatalities are higher. Just as defensive driving helps reduce the risk of vehicle accidents, defensive walking strategies, such as keep your eyes on the path, staying clear of objects and using the handrail, can be used to reduce the risk of falling. By knowing the causes of a fall, we can work to put in place risk reduction strategies to prevent a fall from happening. This webinar demonstrates the use of the Cause Mapping® method of root cause analysis to investigate and prevent slips, trips and falls to ultimately reduce the number of injuries in the workplace.

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Cause Mapping Root Cause Analysis Online Workshop – May 11-13

May 11 at 12:00 PM - May 13 at 3:00 PM CDT

Workshop Details This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop. The course is divided into three 3-hour modules with an additional one-hour case study review--totaling 10 hours of live training. The first three modules cover the material, while the case study review is scheduled a week or two later to allow attendees to…

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Forget Human Error. Focus on this instead…

May 21 at 10:00 AM - 10:45 AM CDT

During this webinar, we will challenge some of the conventional methods used to investigate human error that tend to focus on the human condition and leave you little to work with. Instead, we will demonstrate what to focus on during your investigation so that you can improve reliability in spite of the fact that we as humans err.

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How to Investigate: Procedure Not Followed Online Short Course – May 27

May 27 at 1:00 PM - 3:00 PM CDT

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. 

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June 2021

The Important Connection Between RCA and FMEA

June 4 at 10:00 AM - 10:45 AM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.

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Cause Mapping Root Cause Analysis Online Workshop – June 8-10

June 8 at 12:00 PM - June 10 at 3:00 PM CDT

Workshop Details This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop. The course is divided into three 3-hour modules with an additional one-hour case study review--totaling 10 hours of live training. The first three modules cover the material, while the case study review is scheduled a week or two later to allow attendees to…

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How to Investigate: Human Error Online Short Course – June 10

June 10 at 1:00 PM - 3:00 PM CDT

The How to Investigate: Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.

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Excel Tips & Tricks for Using the Cause Mapping® Template

June 11 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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Defining and Investigating a Near Miss

June 18 at 10:00 AM - 10:45 AM CDT

A near-miss is an incident that almost happened or could have been worse. These close calls are a warning to your organization. They contain valuable information that can help an organization mitigate risk if they know how to fit all the pieces together.

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FMEA 101 Online Short Course – June 22

June 22 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.

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July 2021

Root Cause Analysis 101 Online Short Course – July 8

July 8 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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How A 5-Why Expands Into a Complete Investigation

July 9 at 10:00 AM - 10:45 AM CDT

Every investigation, regardless of its complexity, can begin with a simple 5-Why. Bigger incidents will be broken down into more detail. Even as the investigation expands into a larger analysis it does not contradict the initial 5-Why. Smaller incidents have few parts and bigger incidents have more parts, but the cause-and-effect principle doesn't change. It can be applied consistently to all incidents.

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Cause Mapping Root Cause Analysis Online Workshop – July 13-15

July 13 at 12:00 PM - July 15 at 3:00 PM CDT

Workshop Details This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop. The course is divided into three 3-hour modules with an additional one-hour case study review--totaling 10 hours of live training. The first three modules cover the material, while the case study review is scheduled a week or two later to allow attendees to…

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Introduction to Cause Mapping® – Effective Root Cause Analysis

July 16 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – July 22

July 22 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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What You Need to Know About the Cause Mapping® Template

July 23 at 10:00 AM - 10:45 AM CDT

The template, which we provide for free, is a workbook in Microsoft Excel created specifically to allow users to document, analyze and present their root cause analysis within one file. Each worksheet has a specific purpose within the investigation and allows you to document the different parts of a complete incident investigation. This free webinar will explain the purpose of each of the worksheets included in the file, as well as offer a few helpful tips and tricks to complete your investigation.

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