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October 2019

The Important Connection Between RCA and FMEA

October 4, 2019 at 10:00 AM - 10:45 AM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

October 8, 2019 - October 10, 2019
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

Location: Hilton Garden Inn - Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.…

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How Detailed Should a Root Cause Analysis Be?

October 11, 2019 at 10:00 AM - 10:45 AM CDT

Because problems in your organization are different severities, different problems need to be worked at different levels. If your company has a one size fits all approach, you will under analyze some problems and overanalyze others. This webinar will explain how your investigations can begin simple, then expand, as needed, into a more complete explanation to reveal a variety of different solutions options.

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Presenting Your Cause Map™ Investigation Findings Online Short Course

October 18, 2019 at 1:00 PM - 3:00 PM CDT

Details Topic: Presenting Your Cause Map™ Investigation Findings Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map™ diagram to your colleagues or managers. In this online short course, you will learn: Begin every investigation with a…

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Cause Mapping Root Cause Analysis Online Workshop – October

October 22, 2019 at 12:00 PM - October 24, 2019 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Excel Tips & Tricks for Using the Cause Mapping® Template

October 25, 2019 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping® template without having to invest in new expensive, complicated software.

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Investigating Workplace Injuries

October 31, 2019 at 10:00 AM - 10:45 AM CDT

This webinar demonstrates the use of the Cause Mapping® method of root cause analysis to investigate workplace injuries. We’ll look at burns, contamination, slips/trips/falls and the most common, hand injuries, to better understand the factors influencing workplace injuries, how to effectively investigate these injuries, and how to reduce the number of injuries in the workplace.

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November 2019

Document & Facilitate Your Incident Investigations with the Cause Mapping RCA Template in Excel Online Short Course

November 1, 2019 at 1:00 PM - 3:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while:

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5-Why DOs and DON’Ts

November 8, 2019 at 10:00 AM - 10:45 AM CST

A widely known tool that is regularly misused. An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This Webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used. Topics will include:
• 5-Why Basics and Benefits
• Drawbacks and Misuse of a 5-Why
• Does a 5-Why align with a Cause Map®?

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ASQ RRD Series: Facilitate, Document & Present a Root Cause Analysis: Learn to Diagram with the Second Cursor in Excel

November 14, 2019 at 11:00 AM - 12:00 PM CST

The better an organization gets at explaining its problems, the better it becomes at finding effective solutions. By creating a visual dialogue, a problem-solving facilitator can more easily capture and communicate the specifics of an issue. The ability to lead a clear and thorough root cause analysis is an important career skill for any quality professional. Join Mark Galley as he strives to share root cause analysis facilitation training tips. The webinar will dive into a historical case study as…

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Human Error, Human Performance and Human Factors

November 21, 2019 at 10:00 AM - 10:45 AM CST

How many errors does your organization want? What is the error rate in your organization? What is it in other industries? There are radically different schools of thought on what human error is and how human performance is improved. This webinar clears up some of the confusion and addresses the myths around human error. We’ll review different types of errors and cover the topic of human factors. We’ll also share what some organizations have done to reduce human error and explain some basic steps you can apply in your organization.

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December 2019

Cause Mapping Root Cause Analysis Online Workshop – December

December 3, 2019 at 12:00 PM - December 5, 2019 at 3:00 PM CST

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Investigating Human Error Online Short Course

December 5, 2019 at 2:00 PM - 4:00 PM CST

Details Topic: Investigating Human Error Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons…

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Introduction to Cause Mapping – Effective Root Cause Analysis

December 6, 2019 at 10:00 AM - 10:45 AM CST

December 6 2019 10:00 am - 10:45 am Central Time (CT) Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team…

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

December 10, 2019 - December 12, 2019
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

<!--The December Public Workshop in Houston is SOLD OUT. Please join our waitlist below, or join us in Houston next month, January 28-30, 2020. --> Location: Hilton Garden Inn - Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first…

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Root Cause Analysis Case Study: Texas City Refinery Explosion

December 13, 2019 at 10:00 AM - 10:45 AM CST

This webinar shows a simple way a complex incident can be broken down into its different contributing factors. Every investigation, regardless of severity, can begin with a few simple Why questions then expand as needed to thoroughly explain the issue.

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January 2020

How A 5-Why Expands Into a Complete Investigation

January 10 at 10:00 AM - 10:45 AM CST

January 10 2020 10:00 am - 10:45 am Central Time (CT) Every investigation, regardless of its complexity, can begin with a simple 5-Why. Bigger incidents will be broken down into more detail. Even as the investigation expands into a larger analysis it does not contradict the initial 5-Why. Smaller incidents have few parts and bigger incidents have more parts, but the cause-and-effect principle doesn't change. It can be applied consistently to all incidents. Save your spot hbspt.forms.create({ portalId: "2164270", formId:…

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5-Why Cause Mapping Root Cause Analysis Online Short Course

January 16 at 1:00 PM - 3:00 PM CST

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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Introduction to Cause Mapping® – Effective Root Cause Analysis

January 17 at 10:00 AM - 10:45 AM CST

January 17 2020 10:00 am - 10:45 am Central Time (CT) Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team…

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Root Cause Analysis Case Study: Loss of the Space Shuttle Challenger

January 24 at 10:00 AM - 10:45 AM CST

On the morning of January 28, 1986, the Challenger made history as NASA’s first space shuttle disaster. A mere 73 seconds after liftoff, the space shuttle broke apart over the Atlantic Ocean, taking the lives of all seven crew members. In this webinar, we'll use this catastrophic event as a case study for understanding how a cause-and-effect based root cause analysis can be applied to complex, catastrophic incidents.

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