Join US for the next Cause Mapping Root Cause Analysis Public Workshop on APRIL 2-4 in Houston TX

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December 2018

Webinar: What’s missing in your RCA Program?

December 7, 2018 at 10:00 am - 11:00 am CST

During this FREE 45-minute live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program.

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Cause Mapping Root Cause Analysis Online Workshop – December

December 11, 2018 at 12:00 pm - December 13, 2018 at 3:00 pm CST

The online root cause analysis training workshop consists of four modules that are led by a live ThinkReliability instructor. Module 1: December 11, 2018 12:00 PM - 3:00 PM CT Module 2: December 12, 2018 12:00 PM - 3:00 PM CT Module 3: December 13, 2018 12:00 PM - 3:00 PM CT Module 4: To be scheduled with ThinkReliability Facilitator Online Connection: One week prior to the online workshop, each attendee will receive a user name and password to enter…

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Webinar: Introduction to 5-Why for Frontline Professionals

December 14, 2018 at 10:00 am - 11:00 am CST

Friday, December 14, 2018 10:00 – 10:45 AM Central Standard Time (CST) Typically, your frontline people are the first to experience problems in your company. Oftentimes small anomalies are overlooked or unreported to management because they seem normal to the frontline - “it always does that.” A thorough incident investigation reveals signals that had been missed for days, months and sometimes even years. There’s a huge amount of frontline information and insight available if a company knows how to access…

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How to avoid arguments and effectively define problems

December 21, 2018 at 10:00 am - 11:00 am CST

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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January 2019

The Important Connection Between RCA and FMEA

January 11 at 10:00 am - 11:00 am CST

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates, and prevents problems.

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Excel Tips & Tricks Using the Cause Mapping Template

January 18 at 10:00 am - 11:00 am CST

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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Cause Mapping Root Cause Analysis Online Workshop – January

January 22 at 12:00 pm - January 24 at 3:00 pm CST

Registration information The online root cause analysis training workshop consists of four modules that are led by a live ThinkReliability instructor. Module 1: January 22, 2019 12:00 PM - 3:00 PM CT Module 2: January 23, 2019 12:00 PM - 3:00 PM CT Module 3: January 24, 2019 12:00 PM - 3:00 PM CT Module 4: To be scheduled with ThinkReliability Facilitator Online Connection: One week prior to the online workshop, each attendee will receive a user name and password…

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Can Root Cause Analysis Help with your Weight Loss Goals?

January 25 at 10:00 am - 11:00 am CST

January 25 2019 10:00 am - 11:00 am Central Time (CT) Losing weight is a common resolution people make at the start of a new year. Some people say their weight gain was because they ate too much. Others say they didn’t move enough. In both instances, there’s a cause-and-effect relationship. When discussing a problem, people within your company give different answers to same Why question. This is normal. Organizing all that information into a clear picture that’s been validated…

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

January 29 - January 31
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

Workshop full - Join Waitlist The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation. Day 1: Introduction to Cause Mapping - basic…

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February 2019

Case Study: Lessons Learned from Space Program Disasters

February 1 at 10:00 am - 11:00 am CST

February 01 2019 10:00 am - 11:00 am Central Time (CT) During this FREE Webinar, we will look at 3 disasters that have occurred in Space. On January 27, 1967, all three crew members were killed in a fire aboard Apollo 1. On January 28, 1986, Challenger broke up mid‐flight, killing its seven crew members. On February 1, 2003, Columbia disintegrated upon re‐entry, killing its crew of seven. As part of the webinar, we will look at specific lessons from…

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How Detailed Should a Root Cause Analysis Be?

February 8 at 10:00 am - 11:00 am CST

February 08 2019 10:00 am - 11:00 am Central Time (CT) One of the questions we get often is, “How much detail is enough for my root cause analysis?” Do you want to see the forest or the trees? If there’s not enough detail, it’s easy to miss important elements within the incident. With too much detail, the investigation will get bogged down with trivial issues - wasting time and frustrating those involved. Because problems in your organization are different…

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Human Error, Human Performance and Human Factors

February 15 at 10:00 am - 11:00 am CST

February 15 2019 10:00 am - 11:00 am Central Time (CT) How many errors does your organization want? What is the error rate in your organization? What is it in other industries? There are radically different schools of thought on what human error is and how human performance is improved. This webinar clears up some of the confusion and addresses the myths around human error. We’ll review different types of errors and cover the topic of human factors. We’ll also…

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Cause Mapping Root Cause Analysis Online Workshop – February

February 19 at 12:00 pm - February 21 at 3:00 pm CST

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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How to Investigate ‘Procedure Not Followed’ – Introduction

February 20 at 10:00 am - 11:00 am CST

February 20 2019 10:00 am - 11:00 am Central Time (CT) The term “procedure not followed” is used to explain when a person didn’t follow a defined work process. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. The next question, “Why wasn’t the procedure followed?” is where you find the “good stuff.” Too often, companies don’t do an effective job digging into the details of why a particular procedure wasn’t followed. This webinar introduces the…

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March 2019

What’s Missing in Your Root Cause Analysis Program?

March 1 at 10:00 am - 11:00 am CST

March 01 2019 10:00 am - 11:00 am Central Time (CT) During this FREE live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program. Save your spot hbspt.forms.create({ portalId: "2164270", formId: "a246feb5-4805-4b92-9526-10c6c7c56f53", goToWebinarWebinarKey: "4600039288578519565", });

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Risk, Reliability & Root Cause Analysis

March 8 at 10:00 am - 10:45 am CST

March 08 2019 10:00 am - 10:45 am Central Time (CT) Join Mark Galley for this FREE live Webinar on one of our most popular topics. This presentation, for both you and your managers, clarifies the connection between risk, reliability and root cause analysis. These three topics can sometimes be vague theories rather than concrete disciplines. Companies inadvertently make problem-solving too complicated. Six-week quality programs that leave people confused, 300 puzzling "cause codes" and frustrating investigations are not just counterproductive,…

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Investigating Human Error Online Short Course

March 14 at 12:00 pm - 2:00 pm CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

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Cause Mapping & Process Mapping: Connecting Root Cause Analysis and Work Processes Within Your Organization

March 15 at 10:00 am - 10:45 am CDT

Aaron Cross will show how work processes and root cause analysis can be used together to complete an investigation in this week's webinar. Attendees will see how a Process Map can be used to identify breakdowns in their work processes and allows investigators to be more specific, leading to more effective solutions.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Philadelphia PA

March 19 - March 21
Embassy Suites – Philadelphia PA, 9000 Bartram Ave
Philiadelphia, PA 19153 United States
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The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation. Day 1: Introduction to Cause Mapping - basic concepts and fundamental principles. Day…

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Root Cause Analysis Case Study: Texas City Refinery Explosion

March 22 at 10:00 am - 10:45 am CDT

March 22 2019 10:00 am - 10:45 am Central Time (CT) This webinar shows a simple way a complex incident can be broken down into its different contributing factors. Every investigation, regardless of severity, can begin with a few simple Why questions then expand as needed to thoroughly explain the issue. On March 23, 2005, a massive explosion at the Texas City refinery 40 miles southeast of Houston resulted in 15 fatalities and over 180 injures. A summary of this…

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