Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MARCH 19-21 in Philadelphia PA

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September 2018

Cause Mapping Online Workshop – September

September 25, 2018 at 12:00 pm - September 27, 2018 at 3:00 pm

Registration information The online root cause analysis training workshop consists of four modules that are led by a live ThinkReliability instructor. Module 1: September  25, 2018 12:00 PM - 3:00 PM CDT Module 2: September 26, 2018 12:00 PM - 3:00 PM CDT Module 3: September 27, 2018 12:00 PM - 3:00 PM CDT Module 4: To be scheduled with ThinkReliability Facilitator Online Connection: One week prior to the online workshop, each attendee will receive a user name and password…

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Webinar: Connecting Root Cause Analysis and Work Processes Within Your Organization

September 28, 2018 at 10:00 am - 10:45 pm

Thursday, September 28, 2018 10:00 – 10:45 PM Central Daylight Time (CDT) This Webinar shows how work processes and root cause analysis can be used together to complete an investigation. Attendees will see how a process map can be used to identify breakdowns in their work processes and allows investigators to be more specific, leading to more effective solutions. Click here to register!

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October 2018

Webinar: Human Error, Human Performance and Human Factors

October 5, 2018 at 10:00 am - 10:45 am

Friday, October 5, 2018 10:00 - 10:45 AM Central Daylight Time (CDT) How many errors does your organization want? What is the error rate in your organization? What is it in other industries? There are radically different schools of thoughts on what human error is and how human performance is improved. This webinar covers some of the confusion and myths about human error. We’ll review different types of errors and cover the topic of human factors. We’ll also share what…

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Webinar: Tips & Tricks for using the Cause Mapping Template

October 11, 2018 at 10:00 am - 10:45 am

Thursday, October 11 2018 10:00 – 10:45 AM Central Daylight Time (CDT) This FREE Webinar will provide you with an overview on how to use the Cause Mapping template in Microsoft Excel. We will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation without investing in new expensive, complicated software. Click here to register!

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Cause Mapping Facilitation + Documentation Workshop – DALLAS TX

October 16, 2018 - October 18, 2018
Hilton Garden Inn – Dallas/Market Center, 2325 N. Stemmons Freeway
Dallas, TX United States

The Cause Mapping for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation. Day 1: Introduction to Cause Mapping - basic concepts and fundamental principles. Day 2: Cause Mapping Facilitation -…

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Webinar: Risk, Reliability & Root Cause Analysis

October 19, 2018 at 10:00 am - 10:45 am

Friday, October 19, 2018 10:00 - 10:45 AM Central Daylight Time (CDT) Please join us for this FREE live Webinar on our most popular topic. This presentation, for both you and your managers, clarifies the connection between risk, reliability and root cause analysis. These three topics can sometimes be vague theories rather than concrete disciplines. Companies inadvertently make problem solving too complicated. Six-week quality programs that leave people confused, 300 puzzling "cause codes" and frustrating investigations are not just counterproductive,…

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Cause Mapping Online Workshop – October

October 23, 2018 at 12:00 pm - October 25, 2018 at 3:00 pm

The online root cause analysis training workshop consists of four modules that are led by a live ThinkReliability instructor. Module 1: October 23, 2018 12:00 PM - 3:00 PM CDT Module 2: October 24, 2018 12:00 PM - 3:00 PM CDT Module 3: October 25, 2018 12:00 PM - 3:00 PM CDT Module 4: To be scheduled with ThinkReliability Facilitator Online Connection: One week prior to the online workshop, each attendee will receive a user name and password to enter…

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Webinar: How to Start with a 5-Why…and then Expand it – A Titanic Case Study

October 25, 2018 at 10:00 am - 10:45 am

Thursday, October 25, 2018 10:00 - 10:45 AM Central Daylight Time (CDT) 5-Why is one of the most recognized problem-solving tools. The concept is simple, but its application varies widely. Because it's misunderstood, 5-Why is frequently discounted as too simple, not quantitative and not repeatable. I’ll explain the confusion with each of those criticisms using an example problem. Learn how the effective use of 5-Why engages your front-line people to find simpler and better solutions. Click here to register!

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Webinar: Six Common Errors in Problem Solving

October 31, 2018 at 10:00 am - 10:45 am

Wednesday, October 31, 2018 10:00 – 10:45 AM Central Standard Time (CST) Organizations apply a variety of tools to solve problems, improve operations and increase reliability—many times without success. Why? More than likely, they make one or a combination of six common errors. Overcoming these errors involves knowing why they happen and how to prevent them. Armed with this knowledge, both employees and managers can improve problem-solving in any organization. Click here to register!

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November 2018

Cause Mapping for Facilitators + Documentation Workshop – Charlotte NC

November 6, 2018 - November 8, 2018
Hilton Garden Inn – Charlotte NC Charlotte, NC United States

The Cause Mapping for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation. Day 1: Introduction to Cause Mapping - basic concepts and fundamental principles. Day 2: Cause Mapping Facilitation -…

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Webinar: Where do you slice the cheese? Leveraging the real value of the Swiss Cheese Model to drive down risk

November 9, 2018 at 10:00 am - 10:45 am

Friday, November 9, 2018 10:00 - 10:45 AM Central Standard Time (CST) The Swiss cheese model of accident causation is a conceptual model that visually represents how a high severity problem is comprised of a system of breakdowns within an organization.  Its value lies in its ability to demonstrate that a problem must pass through “layers of protection” that organizations have already designed and built into their systems and processes.  This webinar will explain the important lessons within the model, address…

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Webinar: Introduction to Cause Mapping – Effective Root Cause Analysis

November 15, 2018 at 10:00 am - 10:45 am

Thursday, November 15, 2018 10:00 – 10:45 AM Central Standard Time (CST) Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect, and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or…

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Webinar: Forget Human Error. Focus on this instead…

November 30, 2018 at 10:00 am - 10:45 am

Friday, November 30, 2018 10:00 – 10:45 AM Central Standard Time (CST) We are all human and therefore must acknowledge that as humans, we are prone to making mistakes. Labeling a problem simply as a case of “Human Error” is self-evident and shortsighted. Most concerning is that it misleads you from the ultimate purpose of your investigation. Instead we are stuck with generic action items such as "Don't mess up", "Be more careful", or "Follow the procedure" that do little…

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December 2018

Cause Mapping for Facilitators + Documentation Workshop – Houston TX

December 4, 2018 - December 6, 2018
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

The Cause Mapping for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation. Day 1: Introduction to Cause Mapping - basic concepts and fundamental principles. Day 2: Cause Mapping Facilitation -…

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Webinar: What’s missing in your RCA Program?

December 7, 2018 at 10:00 am - 11:00 am

During this FREE 45-minute live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program.

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Cause Mapping Root Cause Analysis Online Workshop – December

December 11, 2018 at 12:00 pm - December 13, 2018 at 3:00 pm

The online root cause analysis training workshop consists of four modules that are led by a live ThinkReliability instructor. Module 1: December 11, 2018 12:00 PM - 3:00 PM CT Module 2: December 12, 2018 12:00 PM - 3:00 PM CT Module 3: December 13, 2018 12:00 PM - 3:00 PM CT Module 4: To be scheduled with ThinkReliability Facilitator Online Connection: One week prior to the online workshop, each attendee will receive a user name and password to enter…

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Webinar: Introduction to 5-Why for Frontline Professionals

December 14, 2018 at 10:00 am - 11:00 am

Friday, December 14, 2018 10:00 – 10:45 AM Central Standard Time (CST) Typically, your frontline people are the first to experience problems in your company. Oftentimes small anomalies are overlooked or unreported to management because they seem normal to the frontline - “it always does that.” A thorough incident investigation reveals signals that had been missed for days, months and sometimes even years. There’s a huge amount of frontline information and insight available if a company knows how to access…

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How to avoid arguments and effectively define problems

December 21, 2018 at 10:00 am - 11:00 am

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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January 2019

The Important Connection Between RCA and FMEA

January 11 at 10:00 am - 11:00 am

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates, and prevents problems.

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Excel Tips & Tricks Using the Cause Mapping Template

January 18 at 10:00 am - 11:00 am

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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