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March 2019

Investigating Human Error Online Short Course

March 14 at 12:00 PM - 2:00 PM CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

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Cause Mapping & Process Mapping: Connecting Root Cause Analysis and Work Processes Within Your Organization

March 15 at 10:00 AM - 10:45 AM CDT

Aaron Cross will show how work processes and root cause analysis can be used together to complete an investigation in this week's webinar. Attendees will see how a Process Map can be used to identify breakdowns in their work processes and allows investigators to be more specific, leading to more effective solutions.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Philadelphia PA

March 19 - March 21
Embassy Suites – Philadelphia PA, 9000 Bartram Ave
Philiadelphia, PA 19153 United States
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The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation. Day 1: Introduction to Cause Mapping - basic concepts and fundamental principles. Day…

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Root Cause Analysis Case Study: Texas City Refinery Explosion

March 22 at 10:00 AM - 10:45 AM CDT

March 22 2019 10:00 am - 10:45 am Central Time (CT) This webinar shows a simple way a complex incident can be broken down into its different contributing factors. Every investigation, regardless of severity, can begin with a few simple Why questions then expand as needed to thoroughly explain the issue. On March 23, 2005, a massive explosion at the Texas City refinery 40 miles southeast of Houston resulted in 15 fatalities and over 180 injures. A summary of this…

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Cause Mapping Root Cause Analysis Online Workshop – March

March 26 at 12:00 PM - March 28 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Facilitation Tip: Productive Conversations with Multidisciplinary Teams

March 29 at 10:00 AM - 11:00 AM CDT

March 29 2019 10:00 am - 11:00 am Central Time (CT) This free webinar explains how to facilitate an investigation with a multidisciplinary team and provides some helpful documentation tips you can begin applying in your group. When a big problem happens there’s a lot of information that needs to be collected. It may involve multiple people from different groups. Typically, there’s not one person who knows all the various pieces. Each person may see the problem from their own…

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April 2019

Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

April 2 - April 4
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

Workshop Full The April Houston Cause Mapping Root Cause Analysis Public Workshop is full. We are sorry for any inconvenience this may cause. We hope you can join us for one of our upcoming Cause Mapping Public Workshops: Los Angeles, CA - April 16-18, 2019 Online - April 23-25, 2019 Chicago, IL - May 14-16, 2019 Online - May 21-23, 2019 Houston, TX - June 25-27, 2019 Location: Hilton Garden Inn - Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584…

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5-Why Cause Mapping Root Cause Analysis Online Short Course

April 5 at 1:00 PM - 3:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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Are You Getting the Most Out of the Cause Mapping Root Cause Analysis Template?

April 12 at 10:00 AM - 11:00 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Los Angeles CA

April 16 - April 18
Embassy Suites – Los Angeles, 9801 Airport Blvd
Los Angeles, CA 90045 United States

Location: Embassy Suites by Hilton Los Angeles International Airport North 9801 Airport Blvd, Los Angeles, CA 90045 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and…

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High-Reliability Leadership Online Short Course

April 22 at 12:00 PM - 2:00 PM CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

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Cause Mapping Root Cause Analysis Online Workshop – April

April 23 at 12:00 PM - April 25 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Investigating Workplace Injuries

April 26 at 10:00 AM - 10:45 AM CDT

This Webinar demonstrates the use of the Cause Mapping method of root cause analysis to investigate workplace injuries. We’ll look at burns, contamination, slips/trips/falls and the most common, hand injuries, to better understand the factors influencing workplace injuries, how to effectively investigate these injuries, and how to reduce the number of injuries in the workplace.

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May 2019

How to Avoid Arguments and Effectively Define Problems

May 3 at 10:00 AM - 10:45 AM CDT

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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5-Why Cause Mapping Root Cause Analysis Online Short Course

May 6 at 10:00 AM - 12:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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The Important Connection Between RCA and FMEA

May 10 at 10:00 AM - 10:45 AM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Chicago IL

May 14 - May 16
Embassy Suites – Chicago Downtown, 511 N. Columbus Drive
Chicago, IL 60611 United States

Location: Embassy Suites Chicago Downtown Magnificent Mile 511 N. Columbus Drive, Chicago, IL 60611 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete…

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How to Investigate ‘Procedure Not Followed’ Online Short Course

May 17 at 1:00 PM - 3:00 PM CDT

Details Topic: How to Investigate 'Procedure Not Followed' Duration: 2 hours CEUs: 0.2 Cost: $179* During this live, two-hour online course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. You will learn: How to dissect some of…

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Cause Mapping Root Cause Analysis Online Workshop – May

May 21 at 12:00 PM - May 23 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Introduction to Cause Mapping – Effective Root Cause Analysis

May 23 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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