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April 2022

How to Investigate: Procedure Not Followed Online Short Course- April 8

April 8 at 1:00 PM - 3:00 PM CDT

Effective work processes prevent problems from occurring in the first place. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. 
During this two-hour online training course you will learn:
How to dissect some of the troubled work processes in your company, how to utilize the knowledge and experience within your organization to prevent problems and improve performance, how to use the Cause Mapping template in Excel to document your work process and complete investigations

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX – April

April 12 - April 14
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization.

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Cause Mapping Root Cause Analysis Online Workshop – Apr 12-14

April 12 at 12:00 PM - April 14 at 3:00 PM CDT

This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop.

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Defining and Investigating a Near Miss

April 29 at 12:00 PM - 2:00 PM CDT

A near-miss is an incident that almost happened or could have been worse. These close calls are a warning to your organization. They contain valuable information that can help an organization mitigate risk if they know how to fit all the pieces together. In this webinar, attendees will learn how to:
• Define the incident and its potential
• Investigate a near-miss with cause-and-effect thinking
• Mitigate the risk of a similar or more severe incident occurring
• Add detail to an investigation to reveal breakdowns in work process

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – April 29

April 29 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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May 2022

Cause Mapping Root Cause Analysis Online Workshop – May 3-5

May 3 at 12:00 PM - May 5 at 3:00 PM CDT

This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop.

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Creating and Using Cumulative Cause Map™ Diagrams for Multiple Failures

May 6 at 10:00 AM - 10:45 AM CDT

While most Cause Map™ diagrams are built to investigate one specific issue, a Cumulative Cause Map™ diagram provides a way to collect multiple failures on one map. The basics of cause-and-effect remain the same for a Cumulative Map, but the analysis builds a little differently. This webinar will show the basics of building a Cumulative Cause Map™ diagram as well as different ways organizations can use them.

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Cause Mapping® Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX – May

May 10 - May 12
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization.

Find out more »

How to Investigate: Human Error Online Short Course – May 13

May 13 at 1:00 PM - 3:00 PM CDT

The How to Investigate: Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.
The workshop highlights the importance of work process and how the type of error made can drive specific solutions that improve work process.

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The Important Connection Between RCA and FMEA

May 13 at 2:00 PM - 6:00 PM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.

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Excel Tips & Tricks for Using the Cause Mapping® Template

May 20 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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Cause Mapping Root Cause Analysis Online Workshop – May 24-26

May 24 at 12:00 PM - May 26 at 3:00 PM CDT

This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop.

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FMEA 101 Online Short Course – May 27

May 27 at 1:00 PM - 3:00 PM CDT

Connecting the RCA and FMEA can improve how your organization analyzes, documents, communicates and prevents problems. Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.
In this online short course, you’ll learn:
The importance of cause-and-effect thinking for understanding and preventing incidents.The 10 steps of conducting a conventional FMEA.How a system breaks out into its parts.How RCA and FMEA connect into a cumulative Cause Map™ diagram—a tool that captures the different failure modes over the life of a system.

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June 2022

Introduction to Cause Mapping® – Effective Root Cause Analysis Recorded Webinar

June 3 at 10:00 AM - 10:45 AM CDT

During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents.

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Cause Mapping Root Cause Analysis Online Workshop – June 7-9

June 7 at 12:00 PM - June 9 at 3:00 PM CDT

This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop.

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Slips, Trips and Falls: Understanding the Causes to Prevent Incidents

June 10 at 10:00 AM - 10:45 AM CDT

According to the U.S. Bureau of Labor Statistics, falls account for one-fourth of all reported injury claims. Slips, trips and falls are also the second-leading cause of accidental death at work with about 16 fatalities per week (almost 850 per year). Only motor vehicle fatalities are higher. Just as defensive driving helps reduce the risk of vehicle accidents, defensive walking strategies, such as keep your eyes on the path, staying clear of objects and using the handrail, can be used to reduce the risk of falling. By knowing the causes of a fall, we can work to put in place risk reduction strategies to prevent a fall from happening. This webinar demonstrates the use of the Cause Mapping® method of root cause analysis to investigate and prevent slips, trips and falls to ultimately reduce the number of injuries in the workplace.

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Root Cause Analysis 101 Online Short Course – June 10

June 10 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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5-Why DOs and DON’Ts

June 17 at 10:00 AM - 10:45 AM CDT

A widely known tool that is regularly misused.
An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This Webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used. Topics will include:
• 5-Why Basics and Benefits
• Drawbacks and Misuse of a 5-Why
• Does a 5-Why align with a Cause Map™ diagram?

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What You Need to Know About the Cause Mapping® Template

June 24 at 10:00 AM - 10:45 AM CDT

The template, which we provide for free, is a workbook in Microsoft Excel created specifically to allow users to document, analyze and present their root cause analysis within one file. Each worksheet has a specific purpose within the investigation and allows you to document the different parts of a complete incident investigation. This free webinar will explain the purpose of each of the worksheets included in the file, as well as offer a few helpful tips and tricks to complete your investigation.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – June 24

June 24 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »
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