Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on July 14-16!

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June 2020

Cause Mapping Root Cause Analysis Online Workshop – June 9-11

June 9 at 12:00 PM - June 11 at 3:00 PM CDT

The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module to schedule your Module 4 Review. This module is often recognized as the most beneficial exercise of the course.

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Process Mapping 101 Online Short Course – June 9

June 9 at 1:00 PM - 3:00 PM CDT

Edward Deming, widely acknowledged as the leading management thinker in the field of quality once said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing.” Your work processes dictate your results. When problems occur, they are the result of gaps and breakdowns in your process. So how do you make effective, sustainable work process improvements? In this online short course, you’ll learn about one of the most effective tools for evaluating and improving your work process: the process map.

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Root Cause Analysis 101 Online Short Course – June 10

June 10 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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How to Investigate: Safety Incidents Online Short Course – June 11

June 11 at 1:00 PM - 3:00 PM CDT

Every organization wants to avoid injuries. From minor cuts and bruises to even loss of life, every safety investigation, regardless of severity, has specific elements that should be included. The objective of every investigation is to identify specific changes in the work process to prevent similar issues form occurring in the future. To do this, organizations need a defined workflow for conducting complete safety investigations.

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Defining and Investigating a Near Miss

June 12 at 10:00 AM - 10:45 AM CDT

A near-miss is an incident that almost happened or could have been worse. These close calls are a warning to your organization. They contain valuable information that can help an organization mitigate risk if they know how to fit all the pieces together. In this webinar, attendees will learn how to: Define the incident and its potential Investigate a near-miss with cause-and-effect thinking Mitigate the risk of a similar or more severe incident occurring Add detail to an investigation to…

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5-Why Cause Mapping® Root Cause Analysis Online Short Course

June 12 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping® Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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How to Investigate: Human Error Online Short Course – June 17

June 17 at 1:00 PM - 3:00 PM CDT

The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.

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FMEA 101 Online Short Course – June 18

June 18 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.

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Excel Tips & Tricks for Using the Cause Mapping® Template

June 19 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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How to Present Your Cause Map™ Investigation Findings Online Short Course – June 19

June 19 at 1:00 PM - 3:00 PM CDT

You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map™ diagram to your colleagues or managers.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – June 22

June 22 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »

Cause Mapping Root Cause Analysis Online Workshop – June

June 23 at 12:00 PM - June 25 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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How to Investigate: Procedure Not Followed Online Short Course – June 24

June 24 at 1:00 PM - 3:00 PM CDT

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem.

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What Does a Complete Cause Map RCA Investigation File Look Like?

June 25 at 10:00 AM - 10:45 AM CDT

During this 45 minute webinar, we are going to show you how to get the most out of your Cause Mapping Template when it comes to documenting a COMPLETE investigation. In addition to the Cause Map, a complete investigation can include a timeline, visual aids such as photos and diagrams, and a detailed action plan. Using an actual incident, we will demo what a complete Cause Mapping Investigation file contains. We’ll also send you a copy of the Cause Map file to reference during your future Cause Map investigations.

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How to Investigate: Hand Injuries Online Short Course – June 25

June 25 at 1:00 PM - 3:00 PM CDT

Thousands of hand injuries keep workers from their jobs every year in the U.S.—costing more than $1.6 billion in medical expenses, lost productivity and worker’s compensation, according to the Bureau of Labor Statistics. Hand injuries can range from minor contusions to amputation and include lacerations, fractions from being “struck by” or “caught in,” thermal and chemical burns, and even needle sticks. If we can better understand why hand injuries occur, then we can better identify ways to reduce the risk of occurrence. Every hand injury, regardless of industry or job task, involves the same cause-and-effect relationships, which allows us to quickly and consistently begin hand injury investigations using the Cause Mapping® method of root cause analysis.

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July 2020

Cause Mapping® Root Cause Analysis Refresher Online Short Course

July 1 at 1:00 PM - 3:00 PM CDT

How long has it been since your last training with ThinkReliability? In this online short course, you’ll revisit the Cause Mapping method and further hone your problem-solving skills. We will review Cause Mapping concepts and conventions, the basics of cause and effect thinking, cause-and-effect fundamental relationships and common errors by facilitators. The session will culminate into a case study that brings all the pieces together.

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Root Cause Analysis 101 Online Short Course – July 8

July 8 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

Find out more »

Presenting Your Cause Map™ Investigation Findings Online Short Course

July 9 at 1:00 PM - 3:00 PM CDT

You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map™ diagram to your colleagues or managers.

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Checklist Basics – A Key to Error Reduction

July 10 at 10:00 AM - 10:45 AM CDT

Checklists are a simple yet frequently overlooked tool in a company’s daily operations. A checklist is a summary of how a task should be done. People naturally keep a lot of information in their heads about how to perform a particular task, but sometimes a little thing can be missed. A checklist can help reduce those errors because checklists don’t forget. This webinar covers some checklist basics and shows how they’re used by different organizations to reduce risk.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – July 10

July 10 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »
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