Join us for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on June 13-15!
Learn how to become better at solving problems in your job in just 45 minutes. During this webinar, we’ll demonstrate the Cause Mapping® method, which is evidence-based cause-and-effect root cause analysis that can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.
Find out more »High-reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high-reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.
Find out more »The template, which we provide for free, is a workbook in Microsoft Excel created specifically to allow users to document, analyze and present their root cause analysis within one file. Each worksheet has a specific purpose within the investigation and allows you to document the different parts of a complete incident investigation. This free webinar will explain the purpose of each of the worksheets included in the file, as well as offer a few helpful tips and tricks to complete your investigation.
Find out more »This webinar shows an investigation of a truck backing into an overhead door. As with all our investigations, the analysis begins very simply with just a few why questions. It then expands into a more thorough explanation of exactly how the incident occurred. In this case, we’ll review a 5-Why and a 15-Why Cause Map™ diagram. Understanding how to reactively dissect this type of incident reveals specific solutions that help organizations reduce risk in other areas of their operations.
Find out more »Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.
Find out more »Effective work processes prevent problems from occurring in the first place. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem.
During this two-hour online training course you will learn:
How to dissect some of the troubled work processes in your company, how to utilize the knowledge and experience within your organization to prevent problems and improve performance, how to use the Cause Mapping template in Excel to document your work process and complete investigations
This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop.
Find out more »A widely known tool that is regularly misused. An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used. Topics will include 5-Why Basics and Benefits, Drawbacks and Misuse of a 5-Why, Does a 5-Why align with a Cause Map™ diagram?
Find out more »The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization.
Find out more »Edward Deming, widely acknowledged as the leading management thinker in the field of quality once said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing.” Your work processes dictate your results. When problems occur, they are the result of gaps and breakdowns in your process. So how do you make effective, sustainable work process improvements? In this online short course, you’ll learn about one of the most effective tools for evaluating and improving your work process: the process map.The workshop highlights the importance of work process and how the type of error made can drive specific solutions that improve work process.
Find out more »The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization.
Find out more »