COME SEE US for the next Cause Mapping Root Cause Analysis Public Workshop on JAN 29-31 in HOUSTON TX

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December 2018

Webinar: Introduction to 5-Why for Frontline Professionals

December 14 at 10:00 am - 11:00 am

Friday, December 14, 2018 10:00 – 10:45 AM Central Standard Time (CST) Typically, your frontline people are the first to experience problems in your company. Oftentimes small anomalies are overlooked or unreported to management because they seem normal to the frontline - “it always does that.” A thorough incident investigation reveals signals that had been missed for days, months and sometimes even years. There’s a huge amount of frontline information and insight available if a company knows how to access…

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How to avoid arguments and effectively define problems

December 21 at 10:00 am - 11:00 am

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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January 2019

The Important Connection Between RCA and FMEA

January 11, 2019 at 10:00 am - 11:00 am

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates, and prevents problems.

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