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October 2016

Training Webinar: How to Investigate ‘Procedure Not Followed’ – Advanced

October 13, 2016 at 10:00 AM - 12:00 PM CDT
$150

10:00 AM - 12:00 PM Central Daylight Time (CDT) Paid Training Webinar: $150 Effective work processes prevent problems from occurring in the first place. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. During this paid…

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March 2019

Investigating Human Error Online Short Course

March 14 at 12:00 PM - 2:00 PM CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

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April 2019

5-Why Cause Mapping Root Cause Analysis Online Short Course

April 5 at 1:00 PM - 3:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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High-Reliability Leadership Online Short Course

April 22 at 12:00 PM - 2:00 PM CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

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May 2019

5-Why Cause Mapping Root Cause Analysis Online Short Course

May 6 at 10:00 AM - 12:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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How to Investigate ‘Procedure Not Followed’ Online Short Course

May 17 at 1:00 PM - 3:00 PM CDT

Details Topic: How to Investigate 'Procedure Not Followed' Duration: 2 hours CEUs: 0.2 Cost: $179* During this live, two-hour online course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. You will learn: How to dissect some of…

Find out more »

Investigating Human Error Online Short Course

May 30 at 1:00 PM - 3:00 PM CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as "human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

Find out more »

June 2019

High-Reliability Leadership Online Short Course

June 13 at 1:00 PM - 3:00 PM CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

Find out more »

5-Why Cause Mapping Root Cause Analysis Online Short Course

June 20 at 1:00 PM - 3:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

Find out more »

July 2019

Investigating Human Error Online Short Course

July 11 at 1:00 PM - 3:00 PM CDT

Details Topic: Investigating Human Error Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error.” Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons…

Find out more »

5-Why Cause Mapping Root Cause Analysis Online Short Course

July 25 at 12:00 PM - 2:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit…

Find out more »

How to Investigate ‘Procedure Not Followed’ Online Short Course

July 31 at 2:00 PM - 4:00 PM CDT

Details Topic: How to Investigate 'Procedure Not Followed' Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. After the course, registered attendees…

Find out more »

August 2019

High-Reliability Leadership Online Short Course

August 14 at 1:00 PM - 3:00 PM CDT

Details Topic: High-Reliability Leadership Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across…

Find out more »

Investigating Human Error Online Short Course

August 29 at 2:00 PM - 4:00 PM CDT

Details Topic: Investigating Human Error Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error.” Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons…

Find out more »

September 2019

Root Cause Analysis 101 Online Short Course

September 6 at 12:00 PM - 2:00 PM CDT

Details Topic: Root Cause Analysis 101 Duration: 2 hours CEUs: 0.2 Cost: $179* Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk. In this online short course, you will learn: What RCA is and how to use it effectively to solve…

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5-Why Cause Mapping Root Cause Analysis Online Short Course

September 12 at 11:00 AM - 1:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit…

Find out more »

October 2019

Presenting Your Cause Map™ Investigation Findings Online Short Course

October 18 at 1:00 PM - 3:00 PM CDT

Details Topic: Presenting Your Cause Map™ Investigation Findings Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map™ diagram to your colleagues or managers. In this online short course, you will learn: Begin every investigation with a…

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November 2019

Document & Facilitate Your Incident Investigations with the Cause Mapping RCA Template in Excel Online Short Course

November 1 at 1:00 PM - 3:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while:

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