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February 2022

FMEA 101 Online Short Course – February 4

February 4 at 1:00 PM - 3:00 PM CST

Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.
In this online short course, you’ll learn:
The importance of cause-and-effect thinking for understanding and preventing incidents.The 10 steps of conducting a conventional FMEA.How a system breaks out into its parts.How RCA and FMEA connect into a cumulative Cause Map™ diagram—a tool that captures the different failure modes over the life of a system.

Find out more »

Root Cause Analysis 101 Online Short Course – February 18

February 18 at 1:00 PM - 3:00 PM CST

RCA is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified & implemented.Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

In this online short course, you will learn:

What RCA is and how to use it effectively to solve day-to-day and catastrophic problems
The difference between categorizing and analyzing a problem
About the use and evolution of common tools like 5 Whys, Fishbone Diagrams and logic trees
How to document and present your own RCA investigations

This course is for managers, technical leads and frontline problem solvers interested in understanding how to improve your problem-solving culture. It applies across industries from manufacturing to energy to healthcare to IT.

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March 2022

5-Why Cause Mapping® Root Cause Analysis Online Short Course – March 4

March 4 at 1:00 PM - 3:00 PM CST

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.
Attendees learn:
the DOs and DON’Ts of 5-Whys, how to avoid problem miscommunications, the important role of evidence, the basics of critical thinking

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How to Investigate: Human Error Online Short Course – March 25

March 25 at 1:00 PM - 3:00 PM CDT

The How to Investigate: Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.
The workshop highlights the importance of work process and how the type of error made can drive specific solutions that improve work process.

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April 2022

How to Investigate: Procedure Not Followed Online Short Course- April 8

April 8 at 1:00 PM - 3:00 PM CDT

Effective work processes prevent problems from occurring in the first place. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. 
During this two-hour online training course you will learn:
How to dissect some of the troubled work processes in your company, how to utilize the knowledge and experience within your organization to prevent problems and improve performance, how to use the Cause Mapping template in Excel to document your work process and complete investigations

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – April 29

April 29 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »

May 2022

FMEA 101 Online Short Course – May 27

May 27 at 1:00 PM - 3:00 PM CDT

Connecting the RCA and FMEA can improve how your organization analyzes, documents, communicates and prevents problems. Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.
In this online short course, you’ll learn:
The importance of cause-and-effect thinking for understanding and preventing incidents.The 10 steps of conducting a conventional FMEA.How a system breaks out into its parts.How RCA and FMEA connect into a cumulative Cause Map™ diagram—a tool that captures the different failure modes over the life of a system.

Find out more »

June 2022

Root Cause Analysis 101 Online Short Course – June 10

June 10 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

Find out more »

5-Why Cause Mapping® Root Cause Analysis Online Short Course – June 24

June 24 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »
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