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August 2019

Investigating Human Error Online Short Course

August 29 at 2:00 PM - 4:00 PM CDT

Details Topic: Investigating Human Error Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error.” Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons…

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September 2019

Root Cause Analysis 101 Online Short Course

September 6 at 12:00 PM - 2:00 PM CDT

Details Topic: Root Cause Analysis 101 Duration: 2 hours CEUs: 0.2 Cost: $179* Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk. In this online short course, you will learn: What RCA is and how to use it effectively to solve…

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5-Why Cause Mapping Root Cause Analysis Online Short Course

September 12 at 11:00 AM - 1:00 PM CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit…

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