Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on October 20-22!

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October 2020

High-Reliability Leadership Online Short Course

October 1 at 1:00 PM - 3:00 PM CDT

High-reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high-reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – Oct 8

October 8 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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Process Mapping 101 Online Short Course – Oct 15

October 15 at 1:00 PM - 3:00 PM CDT

When problems occur, they are the result of gaps and breakdowns in your process. So how do you make effective, sustainable work process improvements? In this online short course, you’ll learn about one of the most effective tools for evaluating and improving your work process: the process map.

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How Work Process & RCA Connect Into a Complete Approach Online Short Course

October 16 at 1:00 PM - 3:00 PM CDT

Work processes within your organization should be closely coupled with your problem-solving programs. A problem should be viewed as a signal that indicates where process improvements are needed. This alignment allows leadership and frontline personnel to work together to address safety incidents, operational problems, equipment failures and procedural deficiencies.

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Root Cause Analysis 101 Online Short Course – Oct 22

October 22 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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How to Investigate: Procedure Not Followed Online Short Course – Oct 29

October 29 at 1:00 PM - 3:00 PM CDT

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation.

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