Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MAY 14-16 in Chicago, IL!

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April 2019

High-Reliability Leadership Online Short Course

April 22 at 12:00 pm - 2:00 pm CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

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May 2019

5-Why Cause Mapping Root Cause Analysis Online Short Course

May 6 at 10:00 am - 12:00 pm CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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How to Investigate ‘Procedure Not Followed’ Online Short Course

May 17 at 1:00 pm - 3:00 pm CDT

Details Topic: How to Investigate 'Procedure Not Followed' Duration: 2 hours CEUs: 0.2 Cost: $179* During this live, two-hour online course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. You will learn: How to dissect some of…

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Investigating Human Error Online Short Course

May 30 at 1:00 pm - 3:00 pm CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as "human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

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June 2019

High-Reliability Leadership Online Short Course

June 13 at 1:00 pm - 3:00 pm CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

Find out more »

5-Why Cause Mapping Root Cause Analysis Online Short Course

June 20 at 1:00 pm - 3:00 pm CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

Find out more »
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