Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MARCH 19-21 in Philadelphia PA

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February 2019

How to Investigate ‘Procedure Not Followed’ Online Short Course

February 28 at 12:00 pm - 2:00 pm CST

Details Topic: How to Investigate 'Procedure Not Followed' Duration: 2 hours CEUs: 0.2 Cost: $179* During this live, two-hour online course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. You will learn: How to dissect some of…

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March 2019

Investigating Human Error Online Short Course

March 14 at 12:00 pm - 2:00 pm CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

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April 2019

5-Why Cause Mapping Root Cause Analysis Online Short Course

April 5 at 1:00 pm - 3:00 pm CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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High-Reliability Leadership Online Short Course

April 22 at 12:00 pm - 2:00 pm CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* This course provides leaders with a clear understanding of how cause-and-effect thinking improves an organization’s ability to analyze, document, communicate and prevent problems. An overview is provided of the concepts, lessons and steps of Cause Mapping and how it aligns with the scientific method for a consistent approach to all problems. Leaders need to know what expectations should be for people who attended the Cause Mapping Root Cause Analysis…

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