Join US for the next Cause Mapping Root Cause Analysis Public Workshop on December 3 – 5 ONLINE!

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November 2019

Document & Facilitate Your Incident Investigations with the Cause Mapping RCA Template in Excel Online Short Course

November 1 at 1:00 PM - 3:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while:

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December 2019

Investigating Human Error Online Short Course

December 5 at 2:00 PM - 4:00 PM CST

Details Topic: Investigating Human Error Online Short Course Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons…

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