Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MAY 14-16 in Chicago, IL!

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April 2019

High-Reliability Leadership Online Short Course

April 22 at 12:00 pm - 2:00 pm CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

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Cause Mapping Root Cause Analysis Online Workshop – April

April 23 at 12:00 pm - April 25 at 3:00 pm CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Investigating Workplace Injuries

April 26 at 10:00 am - 10:45 am CDT

This Webinar demonstrates the use of the Cause Mapping method of root cause analysis to investigate workplace injuries. We’ll look at burns, contamination, slips/trips/falls and the most common, hand injuries, to better understand the factors influencing workplace injuries, how to effectively investigate these injuries, and how to reduce the number of injuries in the workplace.

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May 2019

How to Avoid Arguments and Effectively Define Problems

May 3 at 10:00 am - 10:45 am CDT

In the problem-solving realm, there is a commonly cited adage that a problem well defined is a problem half solved. This saying highlights both the importance and challenge of a good problem definition. Unfortunately, we see many problem-solving efforts struggle with this critical step of problem-solving. The result is often disagreements, wasted time, and missed opportunities to solve the problem.

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5-Why Cause Mapping Root Cause Analysis Online Short Course

May 6 at 10:00 am - 12:00 pm CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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The Important Connection Between RCA and FMEA

May 10 at 10:00 am - 10:45 am CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur so that specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future, to identify what actions should be taken to prevent it. Learn how to connect these two approaches to improve the way your organization analyzes, documents, communicates and prevents problems.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Chicago IL

May 14 - May 16
Embassy Suites – Chicago Downtown, 511 N. Columbus Drive
Chicago, IL 60611 United States

Location: Embassy Suites Chicago Downtown Magnificent Mile 511 N. Columbus Drive, Chicago, IL 60611 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete…

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How to Investigate ‘Procedure Not Followed’ Online Short Course

May 17 at 1:00 pm - 3:00 pm CDT

Details Topic: How to Investigate 'Procedure Not Followed' Duration: 2 hours CEUs: 0.2 Cost: $179* During this live, two-hour online course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. You will learn: How to dissect some of…

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Cause Mapping Root Cause Analysis Online Workshop – May

May 21 at 12:00 pm - May 23 at 3:00 pm CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Introduction to Cause Mapping – Effective Root Cause Analysis

May 23 at 10:00 am - 10:45 am CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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Investigating Human Error Online Short Course

May 30 at 1:00 pm - 3:00 pm CDT

Details Topic: Investigating Human Error Duration: 2 hours CEUs: 0.2 Cost: $179* The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as "human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve…

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June 2019

Six Common Errors in Problem Solving

June 7 at 10:00 am - 10:45 am CDT

Organizations apply a variety of tools to solve problems, improve operations and increase reliability—many times without success. Why? More than likely, they make one or a combination of six common errors. Overcoming these errors involves knowing why they happen and how to prevent them. Armed with this knowledge, both employees and managers can improve problem-solving in any organization.

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High-Reliability Leadership Online Short Course

June 13 at 1:00 pm - 3:00 pm CDT

Details Topic: High-Reliability Leadership Duration: 2 hours CEUs: 0.2 Cost: $179* High reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.…

Find out more »

5-Why DOs and DON’Ts

June 14 at 10:00 am - 10:45 am CDT

A widely known tool that is regularly misused. An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This Webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used.

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Cause Mapping Root Cause Analysis Online Workshop – June

June 18 at 12:00 pm - June 20 at 3:00 pm CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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5-Why Cause Mapping Root Cause Analysis Online Short Course

June 20 at 1:00 pm - 3:00 pm CDT

Details Topic: 5-Why Cause Mapping Root Cause Analysis Duration: 2 hours CEUs: 0.2 Cost: $179* The 5-Why Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions. Attendees learn: the DOs and DON’Ts of 5-Whys how to avoid problem miscommunications the important role of evidence the basics of critical thinking the benefit of checklists how…

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Where do you slice the cheese? Leveraging the real value of the Swiss Cheese Model to drive down risk

June 21 at 10:00 am - 10:45 am CDT

June 21 2019 10:00 am - 10:45 am Central Time (CT) The Swiss cheese model of accident causation is a conceptual model that visually represents how a high severity problem is comprised of a system of breakdowns within an organization. Its value lies in its ability to demonstrate that a problem must pass through “layers of protection” that organizations have already designed and built into their systems and processes. This webinar will explain the important lessons within the model, address criticism,…

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

June 25 - June 27

Location: Hilton Garden Inn - Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.…

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July 2019

Fishbone Diagram DOs and DON’Ts

July 12 at 10:00 am - 10:45 am CDT

The fishbone cause-and-effect diagram is recognized as a standard quality tool around the world. Working from Ishikawa’s original idea, there are five lessons that can improve the way people define a problem, dissect the causes and discover effective solutions.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Denver CO

July 23 - July 25

Location: Hilton Garden Inn - Denver Airport 16475 East 40th Circle, Aurora, CO 80011 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete…

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