Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on April 7-9!

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April 2020

Investigating Human Error On-Demand Course

April 1 - April 30
$149

The On-Demand Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error.” Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.

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5-Why Cause Mapping Root Cause Analysis On-Demand Course

April 1 - April 30
$149

The 5-Why Cause Mapping Root Cause Analysis On-Demand Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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The Relationship Between Root Cause Analysis and FMEA On-Demand Course

April 1 - April 30
$149

Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.

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How to Investigate ‘Procedure Not Followed’ On-Demand Course

April 1 - April 30
$149

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem.

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Cause Mapping & Process Mapping: Connecting Root Cause Analysis and Work Processes Within Your Organization

April 3 at 10:00 AM - 10:45 AM CDT

Mark Galley will show how work processes and root cause analysis can be used together to complete an investigation in this week's webinar. Attendees will see how a Process Map can be used to identify breakdowns in their work processes and allows investigators to be more specific, leading to more effective solutions.

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Cause Mapping Root Cause Analysis Online Workshop – April 7-9, 2020

April 7 at 12:00 PM - April 9 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Reduce Your Risk of COVID-19 Infection: How a Cause Map™ Diagram Makes Sense of a Complex Issue

April 8 at 1:00 PM - 1:45 PM CDT

As COVID-19 continues to spread rapidly, we are inundated with information on this deadly virus and how to avoid becoming infected. As with any complex issue, the ability to thoroughly explain WHY and HOW it occurred can provide a multitude of opportunities for us to mitigate our risk. By understanding how the virus is transmitted and contracted, we can answer questions like

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Investigating Human Error Online Short Course

April 9 at 1:00 PM - 3:00 PM CDT

The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.

Find out more »

5-Why Cause Mapping® Root Cause Analysis Online Short Course

April 14 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »

Document & Facilitate Your Incident Investigations with the Cause Mapping® RCA Template in Excel Online Short Course

April 16 at 1:00 PM - 3:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while teaching fundamental skills for using the template and drawing tools in Microsoft Excel and providing insights into facilitating and sharing the findings of an investigation.

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Excel Tips & Tricks for Using the Cause Mapping® Template

April 17 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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The Relationship Between Root Cause Analysis and FMEA Online Short Course

April 17 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.

Find out more »

How to Investigate ‘Procedure Not Followed’ Online Short Course

April 20 at 1:00 PM - 3:00 PM CDT

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. 

Find out more »

Cause Mapping Root Cause Analysis Online Workshop – April

April 28 at 12:00 PM - April 30 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Presenting Your Cause Map™ Investigation Findings Online Short Course

April 29 at 1:00 PM - 3:00 PM CDT

You’ve defined a problem, analyzed it and found solutions using the Cause Mapping® method of root cause analysis. Now, it’s time to present your findings. Where do you begin? In this online short course, we’ll explain how to effectively present your Cause Map™ diagram to your colleagues or managers.

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May 2020

Forget Human Error. Focus on this instead…

May 1 at 10:00 AM - 10:45 AM CDT

During this webinar, we will challenge some of the conventional methods used to investigate human error that tend to focus on the human condition and leave you little to work with. Instead, we will demonstrate what to focus on during your investigation so that you can improve reliability in spite of the fact that we as humans err.

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Root Cause Analysis 101 Online Short Course

May 1 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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Investigating Workplace Injuries

May 8 at 10:00 AM - 10:45 AM CDT

This Webinar demonstrates the use of the Cause Mapping method of root cause analysis to investigate workplace injuries. We’ll look at burns, contamination, slips/trips/falls and the most common, hand injuries, to better understand the factors influencing workplace injuries, how to effectively investigate these injuries, and how to reduce the number of injuries in the workplace.

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Investigating Human Error Online Short Course

May 13 at 1:00 PM - 3:00 PM CDT

The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.The workshop highlights the importance of work process and how the type of error made can drive specific solutions that improve work process.

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What’s Missing in Your Root Cause Analysis Program?

May 15 at 10:00 AM - 10:45 AM CDT

During this FREE live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program.

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