Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on July 13-15!

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July 2021

Root Cause Analysis 101 Online Short Course – July 8

July 8 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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How A 5-Why Expands Into a Complete Investigation

July 9 at 10:00 AM - 10:45 AM CDT

Every investigation, regardless of its complexity, can begin with a simple 5-Why. Bigger incidents will be broken down into more detail. Even as the investigation expands into a larger analysis it does not contradict the initial 5-Why. Smaller incidents have few parts and bigger incidents have more parts, but the cause-and-effect principle doesn't change. It can be applied consistently to all incidents.

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Cause Mapping Root Cause Analysis Online Workshop – July 13-15

July 13 at 12:00 PM - July 15 at 3:00 PM CDT

Workshop Details This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop. The course is divided into three 3-hour modules with an additional one-hour case study review--totaling 10 hours of live training. The first three modules cover the material, while the case study review is scheduled a week or two later to allow attendees to…

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Introduction to Cause Mapping® – Effective Root Cause Analysis

July 16 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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5-Why Cause Mapping® Root Cause Analysis Online Short Course – July 22

July 22 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

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What You Need to Know About the Cause Mapping® Template

July 23 at 10:00 AM - 10:45 AM CDT

The template, which we provide for free, is a workbook in Microsoft Excel created specifically to allow users to document, analyze and present their root cause analysis within one file. Each worksheet has a specific purpose within the investigation and allows you to document the different parts of a complete incident investigation. This free webinar will explain the purpose of each of the worksheets included in the file, as well as offer a few helpful tips and tricks to complete your investigation.

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August 2021

How Detailed Should a Root Cause Analysis Be?

August 6 at 10:00 AM - 10:45 AM CDT

Because problems in your organization are different severities, different problems need to be worked at different levels. If your company has a one size fits all approach, you will under analyze some problems and overanalyze others. This webinar will explain how your investigations can begin simply, then expand, as needed, into a more complete explanation to reveal a variety of different solution options.

Find out more »

Cause Mapping Root Cause Analysis Online Workshop – August 10-12

August 10 at 12:00 PM - August 12 at 3:00 PM CDT

Workshop Details This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop. The course is divided into three 3-hour modules with an additional one-hour case study review--totaling 10 hours of live training. The first three modules cover the material, while the case study review is scheduled a week or two later to allow attendees to…

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Risk, Reliability & Root Cause Analysis

August 13 at 10:00 AM - 10:45 AM CDT

Join Mark Galley for this FREE live Webinar on one of our most popular topics. This presentation, for both you and your managers, clarifies the connection between risk, reliability and root cause analysis.

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What’s Missing in Your Root Cause Analysis Program?

August 27 at 10:00 AM - 10:45 AM CDT

During this FREE live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program.

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September 2021

High-Reliability Leadership Online Short Course – Sep 2

September 2 at 1:00 PM - 3:00 PM CDT

High-reliability organizations (HROs) are high-quality operations that are relatively error-free over long periods of time. A “layers of protection” approach helps mitigate risk and reinforce a prevention culture in order to become a high-reliability organization. This course is intended for those interested in improving the reliability of their organization by establishing a systematic approach for investigating and preventing problems in their department or across their business unit.

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5-Why DOs and DON’Ts

September 3 at 10:00 AM - 10:45 AM CDT

A widely known tool that is regularly misused. An accurate 5-Why provides a simple way to start a cause-and-effect analysis. This Webinar covers some important DOs and DON’Ts that will explain how the technique is confused and how it should be used.

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Introduction to Cause Mapping® – Effective Root Cause Analysis

September 10 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

Find out more »

5-Why Cause Mapping® Root Cause Analysis Online Short Course – Sep 16

September 16 at 1:00 PM - 3:00 PM CDT

The 5-Why Cause Mapping Root Cause Analysis Online Short Course teaches people to apply cause-and-effect thinking to break down daily problems. This course is for frontline problem solvers, technical leads and management. It’s applicable to safety, environmental, operations, maintenance and administrative functions.

Find out more »

How Detailed Should a Root Cause Analysis Be?

September 17 at 10:00 AM - 10:45 AM CDT

Do you want to see the forest or the trees? One of the questions we get often is, “How much detail is enough for my root cause analysis?” If there’s not enough detail, it’s easy to miss important elements within the incident. With too much detail, the investigation will get bogged down with trivial issues - wasting time and frustrating those involved.
Because problems in your organization are different severities, different problems need to be worked at different levels. If your company has a one size fits all approach, you will under analyze some problems and overanalyze others. This webinar will explain how your investigations can begin simply, then expand, as needed, into a more complete explanation to reveal a variety of different solution options.

Find out more »

Cause Mapping Root Cause Analysis Online Workshop – September 21 – 23

September 21 at 12:00 PM - September 23 at 3:00 PM CDT

This workshop delivers the fundamental concepts, documentation and facilitation material as well as an abbreviated application of the content as a condensed version of our Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop.

Find out more »

Using the Process Map to Lead a More Effective RCA Investigation

September 24 at 10:00 AM - 10:45 AM CDT

High-reliability organizations (HRO) rely on highly reliable work processes. When a problem occurs, your investigation reveals opportunities to improve work processes. Unfortunately, many investigations fall short of this important connection with a simple explanation like “procedure needs improvement.” This explanation is NOT specific or effective at revealing actionable solutions to reduce risk. This webinar will show you how an effective investigation must focus on breakdowns in your work processes and how to use the process map as an effective tool to drive this critical discussion.

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October 2021

Cause Mapping & Process Mapping: Connecting Root Cause Analysis and Work Processes Within Your Organization

October 1 at 10:00 AM - 10:45 AM CDT

Our ThinkReliablity instructor will show how work processes and root cause analysis can be used together to complete an investigation in this week's webinar. Attendees will see how a Process Map can be used to identify breakdowns in their work processes and allows investigators to be more specific, leading to more effective solutions.

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How Work Process & RCA Connect Into a Complete Approach Online Short Course

October 7 at 1:00 PM - 3:00 PM CDT

Work processes within your organization should be closely coupled with your problem-solving programs. A problem should be viewed as a signal that indicates where process improvements are needed. This alignment allows leadership and frontline personnel to work together to address safety incidents, operational problems, equipment failures and procedural deficiencies. Building a Cause Map™ diagram reveals the causes that contributed to the problem—revealing effective solutions and identifying specific work processes that need to be changed. From there, process maps clarify work processes that, ultimately, lead to improved human performance. This short course explains how organizations can improve the problem-solving process and make specific, actionable work process improvements

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Excel Tips & Tricks for Using the Cause Mapping® Template

October 15 at 10:00 AM - 10:45 AM CDT

This FREE Webinar will demonstrate how powerful the drawing tool within Excel can be to document, communicate and share your entire investigation within our Excel Cause Mapping template without having to invest in new expensive, complicated software.

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