Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on July 14-16!

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July 2020

Cause Mapping Root Cause Analysis Online Workshop – July

July 14 at 12:00 PM - July 16 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Process Mapping 101 Online Short Course – July 15

July 15 at 1:00 PM - 3:00 PM CDT

Edward Deming, widely acknowledged as the leading management thinker in the field of quality once said, “If you can’t describe what you are doing as a process, you don’t know what you’re doing.” Your work processes dictate your results. When problems occur, they are the result of gaps and breakdowns in your process. So how do you make effective, sustainable work process improvements? In this online short course, you’ll learn about one of the most effective tools for evaluating and improving your work process: the process map.

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How to Investigate: Sharps Injuries Online Short Course – July 16

July 16 at 1:00 PM - 3:00 PM CDT

Every sharps incident includes the same, key fundamental cause-and-effect relationships. Knowing these allows you to analyze sharps injuries efficiently—without sacrificing the effectiveness of your investigation. During this two-hour online short course, you will learn the fundamental causal relationship for every sharps injury and how to use that information to conduct a thorough investigation.

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The Updated Cause Mapping Template: What You Need to Know

July 17 at 10:00 AM - 10:45 AM CDT

We have released an updated version of our Cause Mapping® template in Microsoft Excel. In addition to updating the look of the template, we’ve added some additional improvements that continue to evolve how one can facilitate a complete investigation using a program that’s already on your computer.

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Cause Mapping® Root Cause Analysis Refresher Online Short Course – July 22

July 22 at 1:00 PM - 3:00 PM CDT

How long has it been since your last training with ThinkReliability? In this online short course, you’ll revisit the Cause Mapping method and further hone your problem-solving skills. We will review Cause Mapping concepts and conventions, the basics of cause and effect thinking, cause-and-effect fundamental relationships and common errors by facilitators. The session will culminate into a case study that brings all the pieces together.

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Introduction to Cause Mapping® – Effective Root Cause Analysis

July 24 at 10:00 AM - 10:45 AM CDT

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

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Cause Mapping Root Cause Analysis Online Workshop – July 28-30

July 28 at 12:00 PM - July 30 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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How to Investigate: Human Error Online Short Course – July 30

July 30 at 1:00 PM - 3:00 PM CDT

The Investigating Human Error short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error." Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.

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August 2020

Master the Drawing Tools in Excel for Maps & Diagrams Online Short Course – Aug 5

August 5 at 1:00 PM - 3:00 PM CDT

Have you ever watched a ThinkReliability team member build a Cause Map™ diagram and wished you were as proficient at using the Cause Mapping® template in Microsoft Excel? This course is designed to not only teach you Excel drawing functions, but to go a step further and make you a master of the shortcuts that drive speed and efficiency. We will be going in-depth into the tricks of the trade to get you on track to becoming a mapping pro.

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How Work Process & RCA Connect Into a Complete Approach Online Short Course

August 6 at 1:00 PM - 3:00 PM CDT

Work processes within your organization should be closely coupled with your problem-solving programs. A problem should be viewed as a signal that indicates where process improvements are needed. This alignment allows leadership and frontline personnel to work together to address safety incidents, operational problems, equipment failures and procedural deficiencies. Building a Cause Map™ diagram reveals the causes that contributed to the problem—revealing effective solutions and identifying specific work processes that need to be changed. From there, process maps clarify work processes that, ultimately, lead to improved human performance. This short course explains how organizations can improve the problem-solving process and make specific, actionable work process improvements.

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Human Error, Human Performance and Human Factors

August 7 at 10:00 AM - 10:45 AM CDT

How many errors does your organization want? What is the error rate in your organization? What is it in other industries? There are radically different schools of thought on what human error is and how human performance is improved. This webinar clears up some of the confusion and addresses the myths around human error. We’ll review different types of errors and cover the topic of human factors. We’ll also share what some organizations have done to reduce human error and explain some basic steps you can apply in your organization.

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FMEA 101 Online Short Course – Aug 7

August 7 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is typically used for investigating why a problem did occur, so specific solutions can be implemented to prevent it from occurring again. Failure modes effect analysis (FMEA) is used to understand how a problem could happen in the future in an effort to identify what actions should be taken to prevent it. RCA is reactive, and FMEA is proactive. Connecting the two approaches can improve how your organization analyzes, documents, communicates and prevents problems.

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Cause Mapping Root Cause Analysis Online Workshop – August 11-13

August 11 at 12:00 PM - August 13 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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Risk, Reliability & Root Cause Analysis

August 14 at 10:00 AM - 10:45 AM CDT

Join Mark Galley for this FREE live Webinar on one of our most popular topics. This presentation, for both you and your managers, clarifies the connection between risk, reliability and root cause analysis.

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How to Investigate ‘Procedure Not Followed’ Online Short Course

August 19 at 1:00 PM - 3:00 PM CDT

During this two-hour online training course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping® method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem. 

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Root Cause Analysis 101 Online Short Course

August 20 at 1:00 PM - 3:00 PM CDT

Root cause analysis (RCA) is an approach for identifying the underlying causes of an incident, so the most effective solutions can be identified and implemented. Beyond solving problems after they’ve happened, RCA strategies can be applied before, during or after an event to prevent failures and mitigate risk.

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How Detailed Should a Root Cause Analysis Be?

August 21 at 10:00 AM - 10:45 AM CDT

Do you want to see the forest or the trees? One of the questions we get often is, “How much detail is enough for my root cause analysis?” If there’s not enough detail, it’s easy to miss important elements within the incident. With too much detail, the investigation will get bogged down with trivial issues - wasting time and frustrating those involved.

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September 2020

Document & Facilitate Your Incident Investigations with the Cause Mapping® RCA Template in Excel Online Short Course

September 11 at 10:00 AM - 12:00 PM CDT

Learn to document and facilitate your entire incident investigation using the Cause Mapping Root Cause Analysis template in Microsoft Excel. This online short course will cover some Excel basics and work through a Cause Mapping investigation step-by-step while teaching fundamental skills for using the template and drawing tools in Microsoft Excel and providing insights into facilitating and sharing the findings of an investigation.

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Cause Mapping Root Cause Analysis for Facilitators + Documentation Workshop – Houston TX

September 15 - September 17
Hilton Garden Inn – Houston, 12101 Shadow Creek Parkway
Houston, TX 77584 United States

Location: Hilton Garden Inn – Pearland 12101 Shadow Creek Parkway, Pearland, TX 77584 The Cause Mapping Root Cause Analysis for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Root Cause Analysis for Facilitators workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.…

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Cause Mapping Root Cause Analysis Online Workshop – September

September 15 at 12:00 PM - September 17 at 3:00 PM CDT

Workshop Details The Cause Mapping Online Workshop is divided into 4 modules totaling 10 hours of live training. The first 3 modules will teach you all of the material. The fourth module is a unique one-on-one session with one of our Cause Mapping Facilitators to provide feedback on a problem investigation that you choose. This final session serves as an opportunity to practice what you’ve learned on your problem. You will have up to 1 month following the 3rd module…

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