Join us for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on April 16-18.
Thursday, June 28, 2018
10:00 – 10:45 AM
Central Standard Time (CST)
When a problem occurs in a company, it’s important to understand exactly how it happened. Organizations with a blame mentality typically have a difficult time getting details. People with first-hand information are less likely to share facts if they think it will result in disciplinary action, in short, because they don’t want to lose their jobs. Organizations focused on prevention have to make it easier for employees to share what they know so that the analysis is accurate. Management may believe that a prevention focus undermines accountability, but it doesn’t have to. A bias for prevention can actually help define accountability, especially if the specifics within a particular work process have not been clearly defined. In that case, the people closest to the work will have to be involved in both the problem investigation and the solutions.
This FREE Webinar covers the basic differences between these opposing approaches and explains the benefits of establishing a prevention culture.
Click here to register!