Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on October 26-28!

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How Work Process & RCA Connect Into a Complete Approach Online Short Course

October 7 at 1:00 PM - 3:00 PM CDT


Topic: How Work Process & RCA Connect Into a Complete Approach
Duration: 2 hours
CEUs: 0.2
Cost: $179*

Work processes within your organization should be closely coupled with your problem-solving programs. A problem should be viewed as a signal that indicates where process improvements are needed. This alignment allows leadership and frontline personnel to work together to address safety incidents, operational problems, equipment failures and procedural deficiencies. Building a Cause Map™ diagram reveals the causes that contributed to the problem—revealing effective solutions and identifying specific work processes that need to be changed. From there, process maps clarify work processes that, ultimately, lead to improved human performance. This short course explains how organizations can improve the problem-solving process and make specific, actionable work process improvements.

This course is for individuals focused on improving human performance, managers looking to increase frontline engagement, safety leaders and quality improvement personnel, leadership wanting to shift from a blame culture to one of prevention, and any groups focused on preventing recurring problems and lowering error rates.

After the course, attendees will receive:

  • Training Summary Document (PDF)
  • Cause Mapping Excel Template
  • Examples that were presented during the course
  • Certificate of Completion with 0.2 CEUs**

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*Group and corporate rates are available.

**ThinkReliability has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET). As a result of our Authorized Provider membership status, ThinkReliability is authorized to offer 0.2 CEUs for this online short course.