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How to Investigate ‘Procedure Not Followed’ Online Short Course

May 17, 2019 at 1:00 PM - 3:00 PM CDT


Topic: How to Investigate ‘Procedure Not Followed’
Duration: 2 hours
CEUs: 0.2
Cost: $179*

During this live, two-hour online course, you will learn to dissect some of the troubled work processes within your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. Using the Cause Mapping method, we will show you how it’s a gateway that reveals specifically how to prevent a problem from occurring again.

You will learn:

  • How to dissect some of the troubled work processes in your company
  • How to utilize the knowledge and experience within your organization to prevent problems and improve performance
  • How to use the Cause Mapping template in Excel to document your work process and complete investigations

After the course, each participant will receive:

  • Training Summary Document (PDF)
  • Cause Mapping Excel Template for “Procedure Not Followed”
  • Examples that were presented during the course
  • Certificate of Completion with 0.2 CEUs**

Register Now

*Group and corporate rates are available.

**ThinkReliability has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET). As a result of our Authorized Provider membership status, ThinkReliability is authorized to offer 0.2 CEUs for this online short course.