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Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on November 3-5!
Topic: How to Investigate: Human Error Online Short Course – Jan 28
Duration: 2 hours
This short course focuses specifically on how to drive your investigation past many of the common generic stopping points such as “human error.” Instead of providing a thorough explanation for the problem, we stop at just the point where further explanation is needed. As a result, solutions are often generic focusing solely on the person. We miss a valuable opportunity for lessons learned to improve and manage by work process.
The course highlights the importance of work process and how the type of error made can drive specific solutions that improve work process.
After the course, attendees will receive:
*Group and corporate rates are available.
**ThinkReliability has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET). As a result of our Authorized Provider membership status, ThinkReliability is authorized to offer 0.2 CEUs for this online short course.