A near-miss is an incident that almost happened or could have been worse. These close calls are a warning to your organization. They contain valuable information that can help an organization mitigate risk if they know how to fit all the pieces together. In this webinar, attendees will learn how to:
• Define the incident and its potential
• Investigate a near-miss with cause-and-effect thinking
• Mitigate the risk of a similar or more severe incident occurring
• Add detail to an investigation to reveal breakdowns in work process

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