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ASQ RRD Series: Facilitate, Document & Present a Root Cause Analysis: Learn to Diagram with the Second Cursor in Excel

November 14, 2019 at 11:00 AM - 12:00 PM CST

The better an organization gets at explaining its problems, the better it becomes at finding effective solutions. By creating a visual dialogue, a problem-solving facilitator can more easily capture and communicate the specifics of an issue. The ability to lead a clear and thorough root cause analysis is an important career skill for any quality professional.

Join Mark Galley as he strives to share root cause analysis facilitation training tips. The webinar will dive into a historical case study as an example of how to facilitate a complex problem.

Attendees will learn how to:
1. Facilitate problem solving with local and remote groups.
2. Improve the way a facilitator organizes and communicates detail within an investigation.
3. Visually document incidents using pen and paper, dry-erase boards and drawing tools within Microsoft Excel.

**This webinar is hosted by ASQ. Clicking the Register Now button below will redirect you to the ASQ site for registration details.**

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