Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MARCH 19-21 in Philadelphia PA

Cause Mapping Public Workshop – FAQ
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The Cause Mapping for Facilitators + Documentation Public Workshop provides valuable problem-solving skills that you can immediately apply within your organization. This is a three-day workshop that combines our signature Cause Mapping Facilitation workshop for the first two days and the third day will teach you how to use the Cause Mapping template in Excel to capture and document a complete investigation.

Cause Mapping Public Workshop FAQs

Is this Cause Mapping workshop just for people who lead complex incident investigations?

While Cause Mapping is an excellent tool to improve your ability to facilitate a complex investigation, the lessons learned can be universally applied to basic problem solving and problem communication. In fact, even if you aren't building a Cause Map, the workshop teaches you why people argue and debate, and provides approaches for managing even day-to-day problems within your organization and personal life.

Are there any prerequisites to this workshop?

There are no prerequisites.

What do I need to bring with me to the workshop?

Day 3 of the workshop is focused on using the Microsoft Excel Cause Mapping Template, so you will need a laptop computer with an external mouse. The computer will need to have Microsoft Excel loaded as well. The Cause Mapping template is compatible with any version of Excel (2010, 2013, 2016)

Why do I need an external mouse?

Yes, many of the Excel shortcuts require moving boxes while at the same time pressing and holding specific keys on the keyboard. This is significantly easier using an external mouse versus trying to manipulate with the touchpad on your computer.

I have a Mac computer with Excel. Will that work for Day 3?

While you can use a Mac with Excel, some of the shortcut functions are a little different.

What will I receive at the workshop?

Each attendee will receive:

  • Cause Mapping Workbook that follows the workshop examples, containing all of the Cause Mapping concepts, steps, examples and exercises that are covered in the workshop
  • Cause Mapping Poster
  • Cause Mapping Template and other electronic files used during the workshop
  • One hour of post workshop support to get your Cause Mapping efforts going.

What time does the workshop start and end?

The workshop is three full days ending a little earlier on the third day to allow for evening flights to be made.
  • Day 1: 8:00AM - 4:30PM
  • Day 2: 8:00AM - 4:30PM
  • Day 3: 8:00AM - 3:00PM
  • What if I can't make it to the workshop?

    No problem. You can substitute in a colleague - just let us know who is coming so we can update the registration. Or if you would like to be transferred to another workshop, just let us know at least 3 business days prior and we'll get you switched at no cost.

    What is cancellation / refund policy?

    Registration fees are fully refundable if cancelled at least 7 days prior to the start of the workshop.

    I am not able to travel to a workshop, do you have an online offering of this workshop?

    Yes, we also offer the Cause Mapping Online Workshop that is delivered in three 3-hour Modules. See the list of all of our upcoming Public Workshops to find a date that works for you.

    Can I schedule a private Cause Mapping Workshop for my organization?

    Absolutely. We have been delivering company-specific workshops for many years. Company-specific workshops offer several advantages:

    • We can focus on applying the approach within your organization
    • Examples and case studies are industry specific
    • We can customize the workshop to meet specific needs and objectives

    Request a quote online or call us for more information at 281-412-7766.

    8:00AM – 4:30PM

    Upcoming Public Workshops
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    Click on an event below to view more details

    Mar 26

    Cause Mapping Root Cause Analysis Online Workshop – March

    March 26 at 12:00 pm - March 28 at 3:00 pm CDT
    Apr 23

    Cause Mapping Root Cause Analysis Online Workshop – April

    April 23 at 12:00 pm - April 25 at 3:00 pm CDT
    May 21

    Cause Mapping Root Cause Analysis Online Workshop – May

    May 21 at 12:00 pm - May 23 at 3:00 pm CDT
    Jun 18

    Cause Mapping Root Cause Analysis Online Workshop – June

    June 18 at 12:00 pm - June 20 at 3:00 pm CDT
    Jul 30

    Cause Mapping Root Cause Analysis Online Workshop – July

    July 30 at 12:00 pm - August 1 at 3:00 pm CDT
    Sep 24

    Cause Mapping Root Cause Analysis Online Workshop – September

    September 24 at 12:00 pm - September 26 at 3:00 pm CDT
    Oct 22

    Cause Mapping Root Cause Analysis Online Workshop – October

    October 22 at 12:00 pm - October 24 at 3:00 pm CDT
    Dec 03

    Cause Mapping Root Cause Analysis Online Workshop – December

    December 3 at 12:00 pm - December 5 at 3:00 pm CST