Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MARCH 19-21 in Philadelphia PA

Cause Mapping Online Public Workshop – FAQ
- - - - - - - - - - - - - -

Online Public Workshop FAQs

How does the online workshop compare to the 3-day public workshop?

The online Cause Mapping workshop has been developed to achieve the same objectives as the in-person workshop. This is accomplished through lecture, practice exercises, case studies, question and answer sessions, and shared experiences from other students. In fact, the online venue provides some unique opportunities that aren't feasible in the classroom setting, such as live instant polls, breaks between modules for self-study, and the ability to incorporate a final case study exercise.

What are the different ways to listen to the training modules? Is one better than the other?

As an attendee, you have two options to listen to the training modules. You can dial into the conference line from your telephone or you can listen via your computer speakers or headphones. If you have a choice, dialing into the conference line via a telephone is the best option for two reasons. #1: Voice over the internet requires more bandwidth, which will sometimes affect the quality of the audio. #2: While everyone will be encouraged to interact via a chat window, those on the conference line will also have the option of asking and answering questions over the conference bridge. Please note that the conference number is a long-distance US phone number. If this will affect your ability to connect, let us know and we can provide some alternate solutions to long distance and international dialing.

Will I have any problems connecting to the training platform for the modules?

The advantage of using the Adobe Connect Platform for the training sessions is that it does not require any downloads onto your computer. The session opens within your internet browser and the software (Flash Player) needed is already installed on virtually all Internet-connected computers. Once you enroll in the workshop, you will be provided a unique log-in username and password to access the modules. Click on this link to test your computer for the necessary add-in. Note: The test will run automatically and will likely identify that you are missing the Adobe Connect Add-In. You can choose to install the add-in, although it is not required to participate during the training sessions. The add-in is only necessary for the meeting presenter.

What if I miss one of the training modules?

While we highly recommend attending the live sessions, if you happen to miss one of the modules, you can request access to a video recording of the session. Of course, the disadvantage is that you won't be able to ask questions and engage with the instructor while watching the recording.

You mention self-study exercises, how much time do I need to plan to complete these?

As with any training session, you will get out of it what you put in. The self-study exercises are designed to enhance your understanding and application of the material. For the average student, you should plan about 30 minutes to 1 hour of additional course work between each of the first three modules. The amount of work needed for the final case study exercise will depend on the complexity of the problem you select.

What if I don't have any problems that I can investigate from my company for Module 4?

If you currently don't have a problem to use for Module 4, there are several other options. You can select a past problem that has already been investigated. If you still lack any good options, you can also select a historical incident, or we can provide a case study example that we have created for our workshops. The purpose of the final case study exercise is to apply everything that you've learned, so we recommend completing it even if you don’t have a problem to investigate within your organization.

Can I schedule an Online Workshop for my organization?

Absolutely. We have been delivering company-specific online workshops for many years. Company-specific workshops offer several advantages:

  • We can focus on applying the approach within your organization
  • Examples and case studies are industry specific
  • We can customize the workshop to meet specific needs and objectives
  • Module 4 is hosted as a group session for others to learn from the client case studies
  • Significant savings in cost/person

Request a quote online or call us for more information at 281-412-7766.

When will I receive the course materials?

We will ship the course materials to US addresses 2 weeks prior to the start of the workshop. For US mailing addresses, you must enroll at least 5 business days prior to the start of the workshop to guarantee delivery in the continental US. Expedited and International shipping arrangements can be made at an additional cost. You will be required to select the appropriate registration based on your registration date and mailing address.

What is the cancellation policy?

You may cancel your registration up to 14 days prior to the start of the workshop (before course materials are sent) to receive a full refund. If you provide less than 14 days notice, then you may transfer to a future session or someone else may attend in your place. To request a refund, send an email to events@thinkreliability.com

Upcoming Cause Mapping Online Public Workshops
- - - - - - - - - -

Click on an event below to view more details

Tue 22

Cause Mapping Root Cause Analysis Online Workshop – January

January 22 at 12:00 pm - January 24 at 3:00 pm
Feb 19

Cause Mapping Root Cause Analysis Online Workshop – February

February 19 at 12:00 pm - February 21 at 3:00 pm
Mar 26

Cause Mapping Root Cause Analysis Online Workshop – March

March 26 at 12:00 pm - March 28 at 3:00 pm
Apr 23

Cause Mapping Root Cause Analysis Online Workshop – April

April 23 at 12:00 pm - April 25 at 3:00 pm
May 21

Cause Mapping Root Cause Analysis Online Workshop – May

May 21 at 12:00 pm - May 23 at 3:00 pm
Jun 18

Cause Mapping Root Cause Analysis Online Workshop – June

June 18 at 12:00 pm - June 20 at 3:00 pm
Jul 16

Cause Mapping Root Cause Analysis Online Workshop – July

July 16 at 12:00 pm - July 18 at 3:00 pm
Sep 24

Cause Mapping Root Cause Analysis Online Workshop – September

September 24 at 12:00 pm - September 26 at 3:00 pm
Oct 22

Cause Mapping Root Cause Analysis Online Workshop – October

October 22 at 12:00 pm - October 24 at 3:00 pm
Dec 03

Cause Mapping Root Cause Analysis Online Workshop – December

December 3 at 12:00 pm - December 5 at 3:00 pm

Bring Cause Mapping Root Cause Analysis training to your site

Schedule a workshop at your location to train your team on how to lead, facilitate, and participate in a root cause analysis investigation.

REQUEST A QUOTE