- Cause Mapping
- Tools & Resources
- About Us
This workshop is intended for managers and executives interested in establishing a systematic approach for investigating and preventing problems in their department or across their business unit. It covers the application of the Cause Mapping method from front-line problem solving to complete investigations of major incidents. We define what management should expect to see for each type of incident as well as how the method ties to company goals and key performance measures. Case studies are used to demonstrate how a thorough problem explanation pinpoints important changes in company work processes. This “layers of protection” approach helps mitigate risk and reinforce a prevention culture across the organization. This session also reviews different implementation and support options from starting a pilot at one site to a corporate-wide rollout. This session can be 30 minutes to 4 hours in length depending on specific client needs.
This workshop is intended for those in your organization who oversee the processes and systems that drive results. In most cases, these individuals are problem owners who will often review the output of an investigation.
Each workshop attendee will receive: