Cause Mapping for Management
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Cause Mapping for Management
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This workshop is intended for managers and executives interested in establishing a systematic approach for investigating and preventing problems in their department or across their business unit. It covers the application of the Cause Mapping method from front-line problem solving to complete investigations of major incidents. We define what management should expect to see for each type of incident as well as how the method ties to company goals and key performance measures. Case studies are used to demonstrate how a thorough problem explanation pinpoints important changes in company work processes. This “layers of protection” approach helps mitigate risk and reinforce a prevention culture across the organization. This session also reviews different implementation and support options from starting a pilot at one site to a corporate-wide rollout. This session can be 30 minutes to 4 hours in length depending on specific client needs.


What you will learn:
Who should attend:
What you will receive:
  • The essential parts of an investigation
  • Most common investigation mistakes managers make
  • A consistent, repeatable way to define every problem
  • The importance of both basic and detailed explanations
  • The key elements of prevention culture
  • How to access valuable know-how within your organization
  • How single incidents can reveal systemic issues
  • Tips for establishing a sustainable prevention program

This workshop is intended for those in your organization who oversee the processes and systems that drive results. In most cases, these individuals are problem owners who will often review the output of an investigation.

Typical problem-solving role

  • Managers
  • Executives

Each workshop attendee will receive:

  • Cause Mapping Introductory Workbook
  • Support handouts
  • 5-Why starter page
  • Online access to attendee resources
  • Completion certificate with CEU credit

Choose your training format
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Private training

Live onsite workshop

We’ll customize the workshop for you at your location.

Request a quote
0.2 to 0.4 CEU

Live online workshop

We’ll deliver customized training online at your convenience.

Request a quote
0.2 to 0.4 CEU