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Our Cause Mapping Workshop + Documentation adds an additional day/session of documentation and facilitation instruction onto our signature Cause Mapping workshop. The third day provides hands-on instruction and practice using the Cause Mapping template in Microsoft Excel and exercises to practice conducting a complete investigation.
Our Cause Mapping workshops will benefit anyone who wants to improve their problem-solving and problem communication skills. These skills are essential regardless of your industry or role within your organization.
All of our workshops cover the fundamentals of effective problem solving and show you how to expand this process based on the complexity of the problems you work.
The Cause Mapping + Documentation workshop is designed for those who are solving high-risk, highly complex problems and want to be able to quickly facilitate and document the details in Excel.
The severity of a problem should dictate the level of analysis. For high-risk problems, a more detailed analysis will reveal a larger set of solutions across multiple work processes. More solutions = greater risk reduction.
A very enjoyable and engaging training course. I learned a lot and would feel confident in applying the techniques discussed during the three days. The pace was just right and the relaxed atmosphere allowed plenty of open discussion. Would thoroughly recommend to anyone considering it.
Workshop attendee, Valero
Cause Mapping and the provided templates will be extremely useful when problem solving. The tools are intuitive to use, and everyone will be able to have input to find the cause. This same thought process can be used to PREVENT issues before they occur. Thanks for a great workshop.
Workshop attendee, Nestle
My colleague and I left the workshop with new ideas about how to address patient safety challenges through use of cause mapping, and were able to use these skills to lead an effective meeting and develop corrective actions the following week.
Workshop attendee, Kaiser Permanente
I found the workshop really interesting. Honestly I had pretty low expectations going into RCA training, figuring it would be pretty straightforward and dry. The presentation definitely wasn’t dry, and the simplicity & analytical strength of the methods you taught us are an elegant way to approach problems. I think what resonated with me most was the emphasis on multiple root causes + system thinking, rather than the binary right/wrong approach.
Workshop attendee, Invenergy
The Cause Mapping Workshop is a fantastic course for learning problem-solving techniques and leadership skills. Lots of real-life examples make the class interesting and relevant. By the end of the class, we had — in a couple of hours — determined a path forward on an issue that had been plaguing our organization for a couple of years. This course is definitely worth the time.
Workshop attendee, LMCO
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View our selection of workshops specializing in Cause Mapping methodology and other topics related to risk and reliability — available as public workshops, on-site training, or online.