Cause Mapping Certification
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Become a Cause Mapping Certified Facilitator
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Our Cause Mapping Certification program can give anyone the confidence and proficiency necessary to lead complex high-risk incident investigations. Regardless of your industry, effective problem solving is a skill that is in high demand. Gain the skills that allow you to reveal more effective solutions to problems within your organization. As a champion of the Cause Mapping approach, you will become a valuable resource providing expertise, investigation support, and RCA program guidance within your organization. And like it or not, you will also be looked upon as an Excel Cause Mapping wizard!

Become a certified Cause Mapping Facilitator

Gain the skills that will allow you to become a problem-solving expert within your organization.

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What is the Cause Mapping Certification Program?
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Our Cause Mapping Certification program was created in response to a need for a standard for leading complex incident investigations. After attending one of our Cause Mapping workshops, attendees receive the skills and training necessary to apply the methodology on their problems. However, like any other skill, proficiency comes with real-world practice, application, and mentoring. Cause Mapping Certification fills that void. It is a “hands-on” program designed to develop expertise in facilitating and investigating problems using the Cause Mapping method. Applicants are put through the same standards that we would require from a ThinkReliability consultant.

How does it work?
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Cause Map Facilitator Certification requires a strong commitment and considerable time investment from the potential candidate. First, the applicant must be accepted into the Certification Program by meeting all prerequisites outlined below. Upon acceptance, the candidate will be assigned a specific ThinkReliability Instructor who will work one-on-one as a coach, instructor, and mentor to help you achieve the four components required for certification:


Demonstrate knowledge of Cause Mapping concepts, facilitation approach, and strategies

Methodology Assessment


Apply the knowledge to “real world” problem investigations from your organization

Case Studies


Demonstrate your Excel documentation skills proficiency

Documentation Assessment


Demonstrate the ability to prepare and present investigation results to management

Management Presentation

All of the sessions with your Instructor are hosted one-on-one via an online meeting platform and scheduled at a times agreed upon by both Candidate and Instructor. The sessions may consist of methodology review, demonstration and practice of Excel tips and tricks, and incident coaching and feedback.

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Due to the commitment and work necessary to achieve certification, we have identified strict criteria for an applicant to be accepted into the certification program. This is a very effective and rewarding program for those who have a strong desire to improve their investigation skills. In other words, if you are applying because you were told to, this program is not a good fit for you. To be accepted, you must meet the following requirements:

  1. Attended a Cause Mapping Workshop or Workshop + Documentation (preferred)
  2. Complete the Certification application form
  3. Provide an example Cause Map that you have worked
  4. Obtain a signed agreement letter from company management outlining expectations
  5. Provide a signed non-disclosure agreement for ThinkReliability to participate on client-specific incidents (if applicable)

Download our brochure to learn more

Become a Certified Cause Mapping Facilitator

Gain the skills that will allow you to become a problem-solving expert within your organization. Please click below to complete our quote request form and we will contact you within 24 hours with more information. If you need immediate assistance, please call our office at 281-412-7766.

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