Articles and Downloads
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Cause Mapping articles and downloads
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Prevention, Not Blame

by Mark Galley

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Six Common Errors in Problem Solving

by Mark Galley

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Basic Elements of a Comprehensive Root Cause Analysis Program

by Mark Galley

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Improving on the Fishbone

by Mark Galley

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Root Cause Analysis and Reliability Centered Maintenance: Working Together to Solve Problems

by Mark Galley & Doug Plucknette

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Risk and Claims Management: Mapping Your Key Business Issues

by Aaron Cross & Keith Rosenblum

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Categorization of Causes

by Jon Bernardi

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