- Cause Mapping®
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Join US for the next Cause Mapping Root Cause Analysis Public Workshop ONLINE on October 26-28!
ThinkReliability is a consulting and training organization focused on solving problems, improving business processes and making a difference. In our Cause Mapping® Root Cause Analysis workshops, we teach individuals how to thoroughly investigate and prevent everything from day-to-day recurring problems to catastrophic events.
Headquartered outside of Houston, Texas, with employees working remotely across the U.S., ThinkReliability has been providing Cause Mapping® training and consulting projects globally for more than 20 years. We serve clients across industries including aerospace, agriculture, chemical, defense, energy, healthcare, IT and manufacturing, to name a few.
We are a small business with a broad reach. While working at ThinkReliability, no two days are the same. If you are someone who is always looking for ways to make things better and more efficient, and if you seek an opportunity to help businesses improve and to provide a great work culture to people across the United States, ThinkReliability will be a great place for you.
Our Director of People Operations will be a key element of our success. Each of our employees is a face of our company, representing who we are, our principles and our mission. This role will have a direct impact on the ThinkReliability culture and client experience.
Cause Mapping® is a registered trademark of ThinkReliability. The Cause Mapping® method is a simple application of the scientific method – basic cause-and-effect analysis. It applies to troubleshooting, root cause analysis and incident investigation (critiques). Our method has no acronyms, no terminology, no lingo and no software to license. We take a first-principles approach to explain exactly how and why an issue occurred so that effective solutions to mitigate risk can be identified. We document incidents using paper, dry erase boards and electronically in Microsoft Excel.
Our goal is to develop, enable and retain great, high-achieving people. The Director of People Operations will be responsible for people management and program implementation across the organization. This position will develop multi-year talent plans that ensure a consistent, high-performing workplace. In this role, we’ll ask you to leverage your experience across strategic and tactical people operations functions to lead things like performance management, compensation analysis, employee relations, benefits administration, and work process improvement. We’re looking for a culture champion who has had proven success in a growing company. We appreciate proactive, entrepreneurial leaders who continually challenge ideas, innovate and exceed expectations with a passion for helping others.
The Director of People Operations will:
EXPERIENCE AND QUALIFICATIONS
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