- Cause Mapping
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- About Us
Join US for the next Cause Mapping Root Cause Analysis Public Workshop on MARCH 19-21 in Philadelphia PA
ThinkReliability is a consulting and training organization focused on solving problems and improving business processes. As consultants, we lead and document complete investigations. In our Cause Mapping Root Cause Analysis workshops, we teach individuals how to thoroughly investigate and prevent everything from day-to-day recurring problems to catastrophic events.
Headquartered near SH 288 and FM 518 in Pearland, TX, ThinkReliability has been providing Cause Mapping training and consulting projects globally for more than 18 years. We serve clients across industries including aerospace, agriculture, chemical, defense, energy, healthcare, information technology, manufacturing and others.
We are a small business with a broad reach. While working at ThinkReliability, no two days are the same.
Cause Mapping is a registered trademark of ThinkReliability. The Cause Mapping method is a simple application of the scientific method – basic cause-and-effect analysis. It applies to troubleshooting, root cause analysis and incident investigation (critiques). Our method has no acronyms, no terminology, no lingo and no software to license. We take a first principles approach to explaining exactly how and why an issue occurred so that effective solutions to mitigate risk can be identified. We document incidents using paper, dry erase boards and electronically in Microsoft Excel.
The Client Services Coordinator is someone who is eager to go above and beyond to help our clients. This person is responsible for maintaining client records and building client relationships. He or she will listen to the needs of current and existing clients and match those needs up with ThinkReliability services and offerings. The Client Services Coordinator should be able to successfully determine a current or prospective client’s needs, send quotes for services, schedule training and follow up after project completion.
Candidates must be able to develop a thorough understanding of the ThinkReliability products and services. Successful candidates will be well organized, have previous sales experience, can identify trends and make connections, as well as have strong problem-solving skills and work well as part of a team.
THE IMPACT YOU WILL HAVE
You will focus on creating new opportunities and partner with operations to drive prospective opportunities to a successful close. This role will require a mix of account and contact research, emailing, opportunity qualification, contact nurturing and relationship building.
Upload the following materials in the form below:
a. One-page cover letter PDF explaining why you are a good fit for this position, as well as salary requirements
b. Resume in PDF form