Join US for the next Cause Mapping Root Cause Analysis Public Workshop on December 3 – 5 ONLINE!

Careers: Cause Mapping® Instructor
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Cause Mapping® Instructor – Candidate Self-Screening Process
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ThinkReliability is a consulting and training organization focused on solving problems, improving business processes and making a difference. In our Cause Mapping® Root Cause Analysis workshops, we teach individuals how to thoroughly investigate and prevent everything from day-to-day recurring problems to catastrophic events.

Headquartered outside of Houston, Texas, with employees working remotely across the U.S., ThinkReliability has been providing Cause Mapping® training and consulting projects globally for more than 19 years. We serve clients across industries including aerospace, agriculture, chemical, defense, energy, healthcare, IT and manufacturing, to name a few.

We are a small business with a broad reach. While working at ThinkReliability, no two days are the same. If you seek an opportunity to help businesses improve and to teach others problem-solving skills, ThinkReliability will be a great place for you.

Our Cause Mapping® instructors are a key element of our success. In addition to having a strong technical background with extensive practical experience, each instructor is a face of our company, representing who we are, our principles and our mission.

THE METHOD

Cause Mapping® is a registered trademark of ThinkReliability. The Cause Mapping® method is a simple application of the scientific method – basic cause-and-effect analysis. It applies to troubleshooting, root cause analysis and incident investigation (critiques). Our method has no acronyms, no terminology, no lingo and no software to license. We take a first-principles approach to explain exactly how and why an issue occurred so that effective solutions to mitigate risk can be identified. We document incidents using paper, dry erase boards and electronically in Microsoft Excel.

JOB DESCRIPTION

Are you driven to challenge normal conventions, make a difference and solve problems? As a Cause Mapping® instructor, you are responsible for delivering quality Cause Mapping® training as well as supporting client needs with passion. You will work across various industries and be exposed to a wide array of incidents and topics while applying a practical application of problem-solving principles and concepts. We seek instructors with a strong work ethic, entrepreneurial spirit and high standards of excellence and integrity.

BENEFITS

  • Autonomy
  • Schedule flexibility
  • High earning potential
  • Annual performance bonus potential
  • Group health insurance plan with standard benefits
  • Potential employer contribution to SEP-IRA
  • Internet and cellphone reimbursement

JOB RESPONSIBILITIES

The Cause Mapping® Instructor will:

  • Focus on service to customers, ensuring the solutions are tailored to meet our customers’ unique goals.
  • Deliver quality Cause Mapping® workshop content across a variety of industries.
  • Demonstrate professionalism, integrity and reliability through communications and interaction with customers and colleagues.
  • Engage with a broad spectrum of audiences, ranging from frontline workers to senior-level executives.
  • Strive for excellence in all tasks.
  • Travel (domestic and international) approximately 25-35% of the year.
  • Live in the Houston, TX area.

EXPERIENCE AND TRAINING

The ideal Cause Mapping® Instructor will possess the following:

  • Bachelor’s degree in an engineering or science discipline. Advanced degree(s), including MBA, a plus.
  • 5+ years of engineering/technical experience.
  • Strong problem solving and troubleshooting skills.
  • Knowledge and application of process improvement processes.
  • Strong interpersonal skills to effectively communicate and interact within all levels of an organization.
  • Inquisitive and detail-oriented personality, seeking to comprehend complex systems and processes.
  • Solid computer skills are critical. Familiarity with Cause Mapping® template in Excel a plus.
  • Plant/manufacturing operations experience a plus.
  • Safety/environmental regulatory experience a plus.
  • Fluency in Spanish a plus.

LEARN MORE

How to Apply:

  1.    Build Case 1

a.  Download Case 1 Excel File  –  Directions are in each worksheet in the file.

b. Watch this Video – and download Cause Mapping® Example PDF .  These provide an example of how cause-and-effect relationships fit together on a Cause Map™ diagram.

c. Watch this Cause Mapping® Template Webinar – and visit our  Excel Video Library for additional tips on using Excel for creating Cause Map™ diagrams.

d. Build a 3-Why, 8-Why and 17-Why Cause Map™ diagram for the Flat Tire issue within the Excel file. You can email any questions you may have to info@thinkreliability.com.

2.    Send us the Case 1 Excel file along with your resume, using the form below:

Cause Mapping® Instructor Application

  • When the case is completed, change the name of the file to CM – Flat Tire 2017 v1 – your last name in all caps and first name with only the first letter capitalized. Example: CM – Flat Tire 2017 v1 – EDISON Thomas.xlsx. Please upload that file here.
  • Please attach your resume as a PDF here.
  • Please include additional information that you would like for us to know about you.

3.  If this was too tedious, think long and hard before proceeding.