Client Testimonials
These are a few of the comments that we've received from our
root cause analysis workshop attendees:
"Literally one of the best and most useful workshops in my 20 years in healthcare. The possibilities for continued improvement, archival & sharing of any problem or process are limitless."
"The ThinkReliability Cause Mapping Workshop was excellent. The process of mapping cause and effect relationships is invaluable to identifying problems and finding comprehensive solutions. Skills from this workshop simplify investigative work!"
"Cause mapping is easy to learn and a very inexpensive and powerful root cause analysis tool. The visual relationships of the causes to a problem are highly effective in determining solutions to prevent future occurence."
"The workshop helped me to better understand the nature of causes and how they lead to effects. It was very helpful to see how a Process Map can be used to elaborate on the causes of an incident. The instructor was very knowlegeable on the subject and very good at responding to questions in a way that helped create understanding."
"Excellent workshop. Cause Mapping is an easy to follow process that should be implemented at every level within our organization."
"A priceless tool for every employee at every level."
“I have been an advanced Excel® user for years, but I had no idea that Excel® could be used to document work processes and problems (Cause Maps). The Excel® tips alone were worth the price of admission.”
"If you really want to get to preventing blame and resolve causes and effects, this class is a must for your organization."
“I strongly recommend anyone in business attend the Cause Mapping workshop and learn how a simple process can have profound effects upon managing complex problems.”
"If you are looking for a method to change the way you conduct accident investigation - this is an excellent course."
"This course was excellent. The light came on when systems thinking was taught. This will definitely help me in my job.”