|
 Root Cause Analysis Training: Cause Mapping Workshops
Cause Mapping is an extremely effective "systems thinking" approach to root cause analysis that significantly improves communication in group problem solving In the Cause Mapping workshop, participants will learn that problem solving is about identifying and eliminating specific causes. The simple three-step process benefits people at all levels of an organization (executives to front line employees) by creating a visual picture, the Cause Map, of how to prevent past problems for the purpose of improving business performance. Our workshops can be delivered in a variety of formats and tailored to meet your specific training needs.
Attendees Will Learn How To:
Define the total value of a problem
Conduct a complete problem analysis validated with evidence
Let the evidence lead the investigation
Find the best solutions to prevent problems from occurring
Implement solutions within the process for long term results
Thoroughly document an incident in clear and concise format
Lead a group objectively through a complete investigation
Communicate complex problems in a simple, visual format
Main Topics:The basic questions of every problem investigation
Understanding the investigation cycle
What problem solving and process improvement actually looks like
Four characteristics of a system
Seven lessons of the cause-and-effect principle
Connect prevention and risk
Utilize all the knowledge on the payroll to improve problem solving
Select the best solutions
Conduct a thorough evidence-based analysis
Define the total impact of any problem
Eliminate the "What's the problem?" confusion
Capture the work process at the level of detail where people work
Reduce blame and increase accountability
Prioritize issues using the Investigation Pyramid
Two-day Cause Mapping Workshop - Formats
The two-day workshop is the most popular Cause Mapping course. The two-day Cause Mapping workshop provides enough time to deliver content, provide examples and work through exercises, both individual and group, to practice the skills and tools. This workshop is delivered privately, at a client site, and also in an open-enrollment format.
Client Workshops- The client workshop is delivered at the client's site by a ThinkReliability instructor for up to 30 people. The workshop is billed at a flat rate plus the cost of travel. Click here for a quote to bring the Cause Mapping Workshop to your facility.
 Public Workshops- The open-enrollment public workshop is delivered in different cities throughout the year. Attendees will receive the Cause Mapping workbook that follows the presentation and the Cause Mapping templates in Microsoft Excel. The two-day Public workshop is $895 per person. Click here to find a workshop in a city near you.
Additional Formats
The Cause Mapping workshops can be delivered in different lengths - the right workshop is determined by the level of knowledge and skill required for the audience.
One-day Workshop
A one-day workshop is a condensed version of the Two-Day Cause Mapping workshop with fewer examples, shorter exercises and less practice. The one-day workshop is a very effective way for people to learn the basics of a root cause analysis and obtain some practice on applying the Cause Mapping method in their group. Attendees will be prepared to actively participate in investigations. Half-day Introductory Workshop
A four-hour workshop is an effective introductory workshop with complete examples and demonstrations. The half-day workshop provides all attendees with the basic skills required to improve their understanding and approach to investigating and solving a problem. One and Two-hour Introductory Workshop
A One or two-hour workshop is Intended for front-line personnel that troubleshoot and solve problems daily in their jobs. These individuals definitely will contribute and participate in investigations, but they probably will not be leading and documenting complete investigations. This course serves as an introduction to Cause Mapping, enabling attendees to apply basic problem solving and improve communication skills. Managers Overview
This session provides an overview of the Cause Mapping method and provides examples of simple and complex problem investigations. Expectations of what the managers should ask for and expect from an investigation are explained.
Facilitation and Documentation - The Excel Skills Course
This four-hour workshop is for anyone that wants to improve their skills at leading, facilitating and documenting investigations and problem solving sessions. This workshop will improve the way people conduct and document root cause analysis investigations. It will also teach attendees how to document any work process at different levels of detail. The elements required to completely document a thorough root cause analysis will be covered. It is important ot recognize the rate that an incident is documented affects the success of the investigation.
|