We are your Root Cause Analysis resource.
ThinkReliability specializes in applying
root cause analysis to solve all types of problems. We investigate errors, defects, failures, losses, outages and incidents in a wide variety of industries. Our Cause Mapping method of
root cause analysis captures the complete investigation with the best solutions all in an easy to understand format. ThinkReliability provides investigation services and root cause analysis training to clients around the world.
Featured Root Cause Analysis Case Studies:
Unaccompanied Minor: An analysis of an unaccompanied minor being placed on the wrong plane.
2009 Financial Mess: A visual explanation of how banking, housing and the economy are related.
Concorde Accident: A detailed root cause analysis for why the plane crashed
Miracle on the Hudson River: A root cause "success" analysis for Flight 1549
More examples...
What we do... Learn more about the Cause Mapping method.
Our Clients... See who's using Cause Mapping.
Testimonials... Find out what our clients say about our capabilities.
Download the FREE Root Cause Analysis template in Excel
The best RCA software you didn't know you had.
One of the benefits of the Cause Mapping method is the ability to conduct a thorough investigation without purchasing new root cause anlaysis software. We teach clients how to document an entire investigation using a software tool that is already on their PC, Microsoft Excel. This free download contains a worksheet for each element of a comprehensive
root cause analysis. Learn how to leverage root cause analysis across your organization using Microsoft Excel.
Investigate Problems. Prevent Problems.
Root Cause Analysis Training - Improve your problem solving skills
Our root cause analysis workshops improve the way people analyze, document, communicate and solve problems. Attendees develop skills to determine the total value of a problem, to organize all of the information into a thorough analysis and to select the best solutions. The skills learned in this workshop significantly improve the way people see problems and solve problems.
Workshops: Bring the workshop to your site or attend a Public Workshop
Root Cause Analysis Services - Let us investigate your problem now
Do you have a problem or incident that you need investigated right now? ThinkReliability professionals can immediately begin leading the investigation of a complex problem at your location. We can help you solve those complex, recurring and "need to get to" problems today. Click here to learn more about our investigation services and facilitation capability.
Our Services: How we provide results to our clients
Case Study: View the Cause Map for the sinking of the Titanic
Root Cause Analysis within your Organization - Systematic results
ThinkReliability establishes an investigation and problem solving approach within an entire organization. The overall goals drive the root cause analysis effort so that each problem is framed in the proper context in terms of value and affected groups. The problem solving processes, roles, training and coaching is defined across the business.
Implementing a Program: Learn how implementing a problem solving discipline can affect your business.
View our Online Video Presentations
We have posted several videos on our site that are free and can be used as many times as you like. "Cause Mapping: The Sinking of the Titanic": In this video we have showcased an example of how the Cause Mapping process can be applied to a specific incident, the tragedy of the Titanic sinking.