Root Cause Analysis :: Webinar Schedule

Root Cause Analysis Webinar & Training Series

Register today to reserve your seat in one of our Free LIVE Webinars. Each session is approximately 45 minutes and packed full of useful information and tips for facilitating better investigations.

After registering you will receive a confirmation email containing information about joining the Webinar, including audio options to listen by phone or PC. You can project these presentations in a meeting room with an LCD projector to accommodate a large group or everyone can connect at their own PC.

This FREE Webinar will provide you with an overview on how to use the Cause Mapping template in Excel 2007 and Excel 2010. We will demonstrate how powerful Excel can be to document, communicate and share your entire investigation without investing in expensive, complicated software.

One of the cornerstones of ThinkReliability's approach is that we don't use complicated, expensive software to build Cause Maps - we use Microsoft Excel. The drawing tools within Excel are intuitive, flexible and can quickly create a detailed Cause Map. All the documentation for an incident fits within one Excel file, which can be viewed by anyone who has Excel. In this Webinar, we'll teach you how to create timelines and graphs to aid in the understanding of your incidents using only tools available in Excel 2007 and 2010.

During this FREE 45-minute live Webinar, you'll learn more about the five basic elements for establishing a comprehensive root cause analysis program: the method; measurements; roles in the investigation process; facilitation, documentation & storage; and review of the entire program.

Healthcare facilities are coming under increased scrutiny for medical errors, including “never events” as developed by the National Quality Forum. The Cause Mapping method of root cause analysis can be used to determine what went wrong and how to fix it in the case of medical errors, AND to prevent these errors from happening in the first place. Join us for a FREE Webinar as we discuss the causes and solutions of wrong site surgeries (one of the “never events”) including case studies of actual wrong site surgeries. This Webinar will provide useful information to medical practitioners and administrators alike.

Learn more about some of the wrong-site surgeries we’ll discuss ahead of time on our site by visiting our Proactive Wrong Site Surgery Cause Map.

This FREE Webinar will provide you with an overview of the 16 best tips for Cause Mapping in Excel 2007 and Excel 2010. We will demonstrate how powerful Excel can be to document, communicate and share your entire investigation without investing in expensive, complicated software.

Got the basics of using drawing tools in Excel 2007/2010? Join us to learn some advanced cause mapping tools. In this Webinar, we'll teach you how to use the drawing tools to increase the speed of your Cause Mapping and we'll walk you through creating a one-page executive summary, like those created for our Cause Mapping Examples.

During this FREE Webinar, we will present a case study of the issues facing the Hubble Telescope. There are several specific lessons on risk, reliability and root cause analysis that can be applied within your organization.

Please join us for our FREE live Webinar on “Fires and Industrial Explosions”. We’ll discuss how the fire triangle, fire tetrahedron and dust explosion pentagon can be presented as a Cause Map to aid in finding solutions to reduce the risk of fires and chemical explosions. We’ll also look at case studies from several different industries and discuss how their organization’s goals determined the solutions implemented to prevent future incidents. Learn more about the causes of fires, explosions and Cause Mapping, all in one Webinar.

Please join us for this FREE live Webinar on our most popular topic. This presentation, for both you and your managers, clarifies the connection between risk, reliability and root cause analysis.

These three topics can sometimes be vague theories rather than concrete disciplines. Companies inadvertently make problem solving too complicated. Six-week quality programs that leave people confused, 300 puzzling "cause codes" and frustrating investigations are not just counterproductive, they can be detrimental. It can erode the effectiveness of an organization. Your problems are confusing enough; your problem solving tools shouldn’t make it worse. Employees who are inundated with techniques, methods and software can lose track of the basics. All problem solving efforts should be focused on your company’s goals with a bias toward principles.

Learn how to become better at solving problems in your job in just 45 minutes. During this FREE live Webinar, we’ll demonstrate the Cause Mapping method, as well as answer your specific questions about our approach to root cause analysis. The Cause Mapping method is evidence-based cause-and-effect, and can be used on day-to-day issues as well as catastrophic incidents. Anyone wanting to become a more effective manager or team member can benefit from this discussion. Participants will take away practical tips that can be implemented immediately.

Got the basics of using drawing tools in Excel 2007/2010? Join us to learn some advanced Cause Mapping tools. In this Webinar, we'll teach you how to use the drawing tools to create graphics and diagrams to aid in the understanding of your root cause analysis.

In remembrance of the 11th anniversary of the Concorde crash, we will present a FREE case study Webinar of this historic disaster. On July 25, 2000 a Concorde Supersonic jet crashed near Paris, France killing all 109 people onboard in addition to 4 on the ground. A tire on the left side disintegrated while the aircraft was accelerating during take-off and struck the underside of the wing, rupturing a fuel tank. Fuel poured from the tank and ignited. The Concorde had already reached a velocity where it could not stop safely by the end of the runway so it lifted off the runway with flames hanging from the left wing. The Webinar will discuss the causes of the disaster, including several specific lessons on risk, reliability and root cause analysis that can be applied within your organization.