Root Cause Analysis Webinar & Training Series
Register today to reserve your seat in one of our Free LIVE Webinars. Each session is approximately 45 minutes and packed full of useful information and tips for facilitating better investigations.
After registering you will receive a confirmation email containing information about joining the Webinar, including audio options to listen by phone or PC. You can project these presentations in a meeting room with an LCD projector to accommodate a large group or everyone can connect at their own PC.
Organizations apply a variety of tools to solve problems, improve operations and increase reliability—many times without success. Why? More than likely, they make one or a combination of six common errors. Overcoming these errors involves knowing why they happen and how to prevent them. Armed with this knowledge, both employees and managers can improve problem-solving in any organization.
Got the basics of using drawing tools in Excel 2007/2010? Join us to learn some advanced cause mapping tools. In this Webinar, we'll teach you how to use the drawing tools to increase the speed of your Cause Mapping and we'll walk you through creating a one-page executive summary, like those created for our
Cause Mapping Examples.
A problem in your business can be thought of as an “information knot.” Different people from different departments each know part of the problem. The facilitator collects and organizes all of the details in an incident. He or she essentially untangles the knot to provide complete explanation of what happened and why. An effective facilitator provides clarity. Sometimes people think of a facilitator as the person who leads meetings, but a root cause analysis facilitator manages the entire investigation process. It starts from the time an incident occurs and continues through the analysis and documentation, to the implementation of solutions and the communication of lessons learned. This webinar explains the basics of facilitation and the role it plays in understanding and preventing problems in your business.
The term “procedure not followed” is used to explain when a person didn’t follow a defined work process. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. The next question, “Why wasn’t the procedure followed?” is where you find the “good stuff.” Too often, companies don’t do an effective job digging into the details of why a particular procedure wasn’t followed. This webinar introduces the basics for preventing “procedure not followed” issues in your operations.
During this two-hour training webinar, you will learn to dissect some of the troubled work processes in your company. Many organizations mistakenly believe “procedure not followed” is the end of an investigation. In the Cause Mapping method, it’s a gateway that reveals specifically how to prevent a problem from occurring again. The solutions implemented provide a great example that there’s more than one way to solve a problem.
After the webinar, each participant will receive a Summary Document (PDF), Excel 2003/2007/2010 "Procedure Not Followed" Cause Mapping Template and access to our slides to present to your group or management.
This FREE webinar will provide you with an overview of the 16 best tips
for Cause Mapping in Excel 2007 and Excel 2010. We will demonstrate how
powerful Excel can be to document, communicate and share your entire
investigation without investing in expensive, complicated software.
During this FREE Webinar, we will present a case study of the issues
facing the Hubble Telescope. There are several specific lessons on risk,
reliability and root cause analysis that can be applied within your
organization.