Root Cause Analysis Training:
Cause Mapping Workshops for Healthcare
ThinkReliability healthcare training sessions are presented at the client's site by a ThinkReliability instructor.
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Click here for a quote to bring the Cause Mapping Healthcare Workshop to your facility.
ThinkReliability also offers open-enrollment public workshops that are delivered in different cities throughout the year.
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Click here to find a workshop in a city near you.
Download the agenda for the Cause Mapping Root Cause Analysis Workshops for Healthcare.
Cause Mapping I - Effective Root Cause Analysis Workshop
This two-day workshop is our foundational Cause Mapping course. The two-day Cause Mapping I workshop provides enough time to deliver content, provide healthcare-related examples and work through healthcare-related exercises, both individual and group, to practice the skills and tools. The healthcare version of this workshop is delivered privately, at a client site, and a general-industry open-enrollment format is also available.
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Cause Mapping II - Facilitation and Documentation Workshop
This two-day workshop is a follow-up to the Cause Mapping I - Effective Root Cause Analysis Workshop with the objective to improve an individual's ability to lead a group of people through a comprehensive problem investigation, including the implementation of solutions and documentation of the entire incident.
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Additional Formats
The Cause Mapping workshops can be delivered in different lengths - the right workshop is determined by the level of knowledge and skill required for the audience. Workshops can be tailored to meet the specific goals of your organization.
One-day Cause Mapping Workshop
A one-day workshop is a condensed version of the Two-Day Cause Mapping workshop with fewer examples, shorter exercises and less practice. The one-day workshop is a very effective way for people to learn the basics of a root cause analysis and obtain some practice on applying the Cause Mapping method in their group. Attendees will be prepared to actively participate in investigations.
Half-day Introductory Cause Mapping Workshop
A four-hour workshop is an effective introductory workshop with complete examples and demonstrations. The half-day workshop provides all attendees with the basic skills required to improve their understanding and approach to investigating and solving a problem.
One and Two-hour Introductory Cause Mapping Workshop
A One or two-hour workshop is Intended for front-line personnel that troubleshoot and solve problems daily in their jobs. These individuals definitely will contribute and participate in investigations, but they probably will not be leading and documenting complete investigations. This course serves as an introduction to Cause Mapping, enabling attendees to apply basic problem solving and improve communication skills.
Managers Overview
This session provides an overview of the Cause Mapping method and provides examples of simple and complex problem investigations. Expectations of what the managers should ask for and expect from an investigation are explained.
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