Cause Mapping II - Facilitation and Documentation
This workshop is designed for those individuals that have already attended a Cause Mapping workshop and are wanting to take their problem-solving and investigation skills to the next level. Through hands-on application, you will learn how to effectively collect and organize information about the problem, lead a structured investigation and provide clear documentation in an Excel Project Workbook. We will spend the majority of class time applying the skills rather than on theory and concepts. A significant portion of the workshop will include hands on training using Excel to capture and document problems. It is recommended you submit a prepared Cause Map at least one week prior to the workshop. The purpose of this pre-work is to allow you the opportunity to discuss your experience with the instructor during the workshop, and receive productive criticism. Due to the one-on-one interaction between the instructor and attendees, the class is limited to 10 people. Laptops or PC Lab is required for this workshop
Through Application, You Will Learn How To:
- Effectively collect and organize the information needed to complete a Cause Map
- Identify the components required for a thorough investigation
- Evaluate the amount of detail needed for a thorough investigation
- Incorporate other tools such as timelines, diagrams, and process maps into the investigation
- Incorporate facilitation tips and strategies
- Manage the dialogue when working in group settings
- Capture the information using Microsoft Excel (both 2003 and 2007)
- Organize and document the information in an Excel “project workbook”
Each Attendee Will Receive:
You will receive a Cause Mapping II - Facilitation and Documentation workbook that follows the workshop's examples. You will also recieve all of the Microsoft Excel templates to assist you in your Cause Mapping effort.
Bring the Cause Mapping Workshop to Your Facility:
ThinkReliability will present this workshop at your site! Please contact our office for additional information and a quote. The on-site workshops can be tailored to meet the needs of your organization with time allocated on second day to cover client-specific problems.Request a quote today! Be sure to indicate that you are interested in the Facilitation & Documentation (CM-II) Workshop.