Cause Mapping I - Effective Root Cause Analysis
Time is wasted and misunderstandings occur because people see problems differently. This workshop provides valuable problem-solving skills that you can immediately apply within your organization. The Cause Mapping method is a simple, objective, evidence-based approach for breaking any issue into its cause-and-effect relationships so that everyone sees the same, accurate information.
The two-day public workshop is an economical way to gain valuable problem-solving skills and evaluate the Cause Mapping approach for your organization.
You Will Learn How To:
- Analyze problems thoroughly and effectively
- Be more effective when solving problems in a group
- Communicate complex issues visually and verbally
- Take the emotion, opinion and speculation out of problem solving
- Develop a process/systems approach to managing your operations
- Anticipate problems to prevent them from occurring
- Frame each problem as an opportunity to learn and improve
- Outline problems in the context of the overall goals
- Prioritize problems more efficiently and objectively
Each Attendee Will Receive:
The two-day Cause Mapping Workbook is 158 pages of explanation, examples and exercises that follow the workshop presentation. Our Microsoft Excel-based templates will be provided electronically to all attendees. On Day 2, we will demonstrate how to use the tools within Microsoft Excel, making it extremely simple to capture Cause Maps and Process Maps. Many people have used Excel for years without knowing the powerful drawing tools that are built in the application.
Cause Mapping Approach
Cause Mapping is an extremely effective "systems thinking" approach to root cause analysis that significantly improves communication in group problem solving. In the Cause Mapping workshop, participants will learn that problem solving is about identifying and eliminating specific causes. The simple three-step process benefits people at all levels in an organization (executives to front-line employees) by creating a visual picture, the Cause Map, of how to prevent past problems for the purpose of improving business performance. This Cause Map is a simple, visual tool for capturing these specific causes and making the information available throughout an organization.
This workshop teaches individuals and groups how to analyze, document, communicate and solve problems effectively.
Applications
The Cause Mapping process is based on pure cause and effect analysis and can be applied to any type of problem. Some examples include:
- Equipment failures
- People issues
- Production losses
- Safety incidents
- Medical errors
- Work process deficiencies
- Customer service problems
Bring the Cause Mapping Workshop to Your Facility:
ThinkReliability will present this workshop at your site! Please contact our office for additional information and a quote. The on-site workshops can be tailored to meet the needs of your organization with time allocated on second day to cover client-specific problems. Request a quote today!