Time is wasted and misunderstandings occur because people see problems differently. This workshop provides valuable problem-solving skills that you can immediately apply within your organization. The Cause Mapping method is a simple, objective, evidence-based approach for breaking any issue into its cause-and-effect relationships so that everyone sees the same, accurate information.
You Will Learn How To:
- Analyze problems thoroughly and effectively
- Be more effective when solving problems in a group
- Communicate complex issues visually and verbally
- Take the emotion, opinion and speculation out of problem solving
- Develop a process/systems approach to managing your operations
- Anticipate problems to prevent them from occurring
- Frame each problem as an opportunity to learn and improve
- Outline problems in the context of the overall goals
- Prioritize problems more efficiently and objectively
Cause Mapping Approach
Cause Mapping is an extremely effective "systems thinking" approach to root cause analysis that significantly improves communication in group problem solving. In the Cause Mapping workshop, participants will learn that problem solving is about identifying and eliminating specific causes. The simple three-step process benefits people at all levels in an organization (executives to front-line employees) by creating a visual picture, the Cause Map, of how to prevent past problems for the purpose of improving business performance. This Cause Map is a simple, visual tool for capturing these specific causes and making the information available throughout an organization.
This workshop teaches individuals and groups how to analyze, document, communicate and solve problems effectively.
Applications
The Cause Mapping process is based on pure cause and effect analysis and can be applied to any type of problem. Some examples include:
- Equipment failures
- People issues
- Production losses
- Safety incidents
- Medical errors
- Work process deficiencies
- Customer service problems
Each Attendee Will Receive:
The two-day Cause Mapping Workbook is 158 pages of explanation, examples and exercises that follow the workshop presentation. Our Microsoft Excel-based templates will be provided electronically to all attendees. On Day 2, we will demonstrate how to use the tools within Microsoft Excel, making it extremely simple to capture Cause Maps and Process Maps. Many people have used Excel for years without knowing the powerful drawing tools that are built in the application.
Bring a Cause Mapping Workshop to your location.
Think Reliability can also present this workshop onsite at your organization. Please contact our office for additional information and a detailed quote. The onsite workshops can be tailored to meet the needs of your organization with time allocated to cover client specific problems.
Request a Quote today to bring the Cause Mapping Workshops to your facility.
Earn valuable CEUs.
ThinkReliability has been accredited as an Authorized Provider by the
International Association for Continuing Education and Training (IACET), 1760 Old Meadow Raod, Suite 500, McLean VA 22101. In obtaining this approval, ThinkReliability has demonstrated that it complies with the ANSI/IACET Standard which is widely recognized as a standard of good practice internationally. As a result of their Authorized Provider membership status, ThinkReliability is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard.