FREE Online Presentations
Please take advantage of the Online Presentations. These presentations are FREE and can be viewed as many times as you'd like. Use a video at your next meeting to share with your groups. Simply register by clicking on any of the video titles and you will be taken to the video library to view any of the videos.
Improving the Fishbone
The fishbone cause-and-effect diagram is a well known problem solving tool. It is a key component of Six Sigma programs and one of the standard quality tools defined by the American Society for Quality. This presentation explains 5 important distinctions between the fishbone and a thorough cause-and-effect analysis. The intent is to build upon the lessons from the fishbone. It's the continuous improvement of the improvement tool.
An Introduction to the ThinkReliability Approach
This presentation provides an overview of ThinkReliability's approach to root cause analysis - Cause Mapping.
Cause Mapping: The Sinking of the Titanic
This presentation uses the sinking of the Titanic to demonstrate the Cause Mapping method of root cause analysis. The Titanic Cause Map shows how cause-and-effect relationships can be captured during an investigation and where specific solutions can be applied.
Basic Elements of a Comprehensive Root Cause Analysis Program
This presentation covers the five basic elements for establishing a comprehensive root cause analysis program:
- The Method
- Defined Roles (Investigation Process)
- Facilitation, Documentation & Storage
- Regular Review of the Entire Program
Oxygen: Root Cause or Contributing Factor
This video explains the confusion between the terms "root cause" and "contributing factors." The differentiation should be on the solutions, not the causes. Focus on the causes of an incident to find the best combination of solutions. Learn how the basics of cause-and-effect can improve problem solving efforts within your organization.
Hubble Telescope - Focus on the solutions, not "the problem."
Too frequently organizations focus on “the problem” or “the cause.” This emphasis on the one thing that caused the problem is a common mistake and limits possible solutions. Immediately after the Hubble Space Telescope was placed in orbit it was discovered that the images were blurry. The primary mirror on the Hubble had a flaw. The outer edges of the mirror were too flat. Instead of fixing the “the problem” – the flawed mirror – the team came up with a less intuitive, but more effective solution. Watch this 7 minute video to understand how breaking an issue down into its causes can reveal simpler more effective solutions.